Field Service Technician Ii

5 months ago

Barrie, Canada NCR Atleos Full time

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

TITLE: NCR Atleos Field Service Technician II

LOCATION: Barrie, Ontario

As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer.

You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. No matter the situation, your formal training (provided through NCR) will allow you to provide customers what they need when they need it. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication.

YOU ARE:
Exceptional at communicating with customers (by maintaining strong relationships, handling problems before they start, and making sure customers have what they need when they need it). In fact, that’s your
_specialty_. Oh, and you have some great formal training (or considerable experience) in tech systems and know the ins and outs of products like large servers, mainframe computers, and imaging software.

What makes this more exciting? Knowing that it’s all to help make life easier for people all over the world, through more than 550 million transactions every day. Our clients are restaurants, shops, banks, and airports. They come to us for software, hardware, and services. Your skills make sure we can assist them in the ways they need it the most.

YOU CAN EXPECT TO:

- Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory—with the goal of keeping our customers completely assured and satisfied.
- Perform hardware maintenance, installation, network management, multi-vendor maintenance, and software support.
- Unleash your manual skills on products like peripherals, large system printers, small and enterprise level servers, communications equipment, networks, and item processing sorters.
- Build great working relationships among colleagues and customers based on our customer Service Level Agreements (SLAs). When issues come up, your job is to respond them by either handling them, or by pulling in the proper associate, team member, or territory manager who can.
- Perform maintenance repair and system overhauls as a matter of routine (like modular swaps and unit replacements). You’ll surely always be on the lookout for preventative measures you can take to correct any and all technical problems before they happen.
- Capture customer information so that we can complete any invoicing, as well as stay in contact to ensure we’re providing the best possible service.

PEOPLE DESCRIBE YOU AS:

- A fantastic communicator who does everything in your power to meet customers’ needs—someone who follows up to make sure you did the work right.
- A stickler for record-keeping. Which comes in handy when you’re asked to log all customer calls and activity, plus track all expenses incurred in the delivery of services (like phone calls or driving).
- Someone looking to tackle an intense but rewarding role. You like responsibility and are outstanding at managing everything and are motivated self-starter who can be depended upon to work efficiently and with little supervision.

YOU HAVE:

- Must have a valid Canadian applicable provincial driver's license (not a learner permit) and clean driving record that satisfies NCR fleet requirements
- Canadian citizen or permanent resident - company sponsorship is not available
- Must have valid passport to travel to the US for training.
- Ability to perform essential functions of the job with or without a reasonable accommodation
- Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time
- Up to three years of related experience (but more than that is always a pl

  • Archaeology Field Technician Ii

    3 months ago

    Barrie, Canada AECOM Full time

    **Company Description** Work with Us. Change the World.** At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the...

  • Field Services Technician

    2 weeks ago

    Barrie, Ontario, Canada WSP Canada Full time

    The Opportunity:WSP Canada is seeking a skilled professional to join our team as a Field Services Technician in Barrie, Ontario. This permanent position offers a chance to develop technical skills in a field environment with like-minded professionals.Why WSP Canada?We value and are committed to upholding a culture of Inclusion and BelongingA Canadian success...

  • Field Service Technician

    22 hours ago

    Barrie, Canada Xerox Full time

    We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional field service technicians to delight our customers. *** **Primary Responsibilities**: - Provide outstanding service to our clients. It is imperative that our customers devices are working correctly, and that they receive top-notch...

  • Field Service Technician

    5 months ago

    Barrie, Canada ABM Integrated Solutions Full time

    **ABM is hiring Full-Time Technicians in Barrie!** ABM Integrated Solutions is searching for people that are interested in working with a growing and innovative company! We want people who aren’t afraid to challenge the status quo, are committed to growing and learning, actively participate in idea generation and problem solving, and work collaboratively...

  • I.t. Field Service Technician

    6 months ago

    Barrie, Canada MBI I.T. Services Full time

    **INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?** We are currently hiring for a contract I.T Field Service Technician job in **Duration**: 12 months (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware, and computer peripherals. - Documents,...

  • Geotechnical Field Technician

    4 weeks ago

    Barrie, Ontario, Canada WSP Canada Full time

    Job Title: Geotechnical Field TechnicianAbout the Role:We are seeking a highly skilled Geotechnical Field Technician to join our team at WSP Canada. As a Geotechnical Field Technician, you will be responsible for providing technical services in a field and office environment. This includes providing technical assistance in materials-related projects and...

  • Field Service Technician I

    6 months ago

    Barrie, Canada NCR Full time

    About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

  • Associate Field Services Technician

    4 weeks ago

    Barrie, Canada WSP Canada Full time

    The Opportunity: WSPhas a new opportunity for aGeotechnical Field Technicianon apermanent basis within Barrie Ontario.This opportunity will allow you to develop your technical skills in the field with like-minded professionals in a leading global professional consulting firm. Why WSP? We value and are committed to upholding a culture of Inclusion and...

  • Field Services Manager

    2 months ago

    Barrie, Canada POINT TO POINT COMMUNICATIONS Full time

    **Company Overview** **The Opportunity** We have a career opportunity for a Full-time, permanent **Field Services Manager** to join our Barrie Service Operations team, located in Barrie, Ontario. The Field Services Manager is primarily responsible for enhancing the quality of technical service that is being provided to the customer by spending time onsite...

  • Field Service Technician

    5 months ago

    Barrie, Canada Burman and Fellows Group Full time

    **FIELD SERVICE TECHNICIAN** **Role**: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada,by performing connectivity and hardware troubleshooting and repair in a positive and professional manner **Responsibilities and Duties**: - Perform connectivity and hardware troubleshooting and...

  • Field Service Technician

    5 months ago

    Barrie, Canada Office Imaging Inc. Full time

    **Responsibilities and Duties** We are seeking a reliable, self-motivated IT & Photocopier Field Technician to join our team. Duties and responsibilities will include set-up and repair of our equipment on and off site. Investigate and resolve maintenance and repair issues. Install and advise customers on equipment operation. **Required Experience, Skills...

  • Field Service Technician

    6 months ago

    Barrie, Canada Arctic Spas Barrie Full time

    Arctic Spas Barrie is currently in search of a Hot Tub Service Technician. Job responsibilities: - Diagnosing and Repairing Hot Tubs of all makes and models but more specific to Arctic Spas. - Working outside in ALL weather conditions. - Must be able to work efficiently and independently. - Must be able work in small spaces and tight locations. - You must...

  • Heavy Equipment Technician

    2 weeks ago

    Barrie, Ontario, Canada Brandt Full time

    Job Title: Field Heavy Equipment TechnicianJob Summary:Brandt is seeking a skilled Field Heavy Equipment Technician to join our team in Barrie, Ontario. As a Field Heavy Equipment Technician, you will be responsible for the repair and maintenance of construction and forestry based equipment and attachments. Your duties will include evaluating the working...

  • Water Meter Field Technician

    1 week ago

    Barrie, Ontario, Canada EMCO Corporation Full time

    Job OverviewEMCO Corporation is seeking a skilled Water Meter Field Technician to join our team. This is a contract position, and we are looking for an individual who is self-motivated and able to work independently.About the RoleThis Water Meter Field Technician will be responsible for installing and maintaining water meters throughout Southern Ontario. The...

  • Field Technician/Technologist

    1 month ago

    Barrie, Ontario, Canada GEMTEC Consulting Engineers & Scientists Limited Full time

    GEMTEC Consulting Engineers & Scientists LimitedWe are seeking a highly skilled and motivated Field Technician/Technologist to join our team in Barrie, Ontario.Key Responsibilities:Conduct field testing and sampling of aggregates, soils, concrete, and asphalt.Perform compaction testing of subgrade soils, aggregates, and asphalt.Inspect subgrade and...

  • Commercial Kitchen Equipment Service Technician

    2 weeks ago

    Barrie, Ontario, Canada HERITAGE SERVICE GROUP CANADA Full time

    Job OverviewAs a Commercial Kitchen Equipment Service Technician with Heritage Service Group Canada, you will have the opportunity to work on various commercial kitchen equipment, including refrigeration units, cooking appliances, and dishwashing machines. Our team is committed to providing exceptional service to our customers, ensuring that their equipment...

  • Motorola Radio Field Technician

    6 months ago

    Barrie, Canada Agencypad Full time

    We are on the lookout for motorolla two way radio field technicians for a client in Barrie ON. **DUTIES**: - Troubleshooting, installing, maintaining, repairing, and configuring mobile radio and broadband wireless equipment - Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, and other electronic test...

  • Field Technician, Geotechnical and

    5 months ago

    Barrie, Canada Cambium Inc. Full time

    **Job Description**: **Status**: Full-time, Contract (6 months) - Also open to co-op students and placement students **Location**: Barrie, ON **Salary Range**:$21-$25/hour (commensurate with experience) **WHY WORK WITH CAMBIUM?** You want to be a part of a successful, dynamic and fast-growing consulting and engineering company built on quality people...

  • Commercial Kitchen Equipment Service Technician

    1 week ago

    Barrie, Ontario, Canada HERITAGE SERVICE GROUP CANADA Full time

    OverviewAt Heritage Service Group Canada, we are a leading provider of commercial kitchen equipment service solutions. Our team of experienced technicians is dedicated to delivering exceptional service and ensuring the reliability of our clients' food service operations.

  • Automotive Technician

    4 weeks ago

    Barrie, Ontario, Canada Barrie Auto Service Centre Full time

    We are seeking a skilled Automotive Technician to join our team at Barrie Auto Service Centre. As a key member of our team, you will be responsible for the repair and maintenance of commercial transport trucks. Your expertise will ensure that our customers receive top-notch service and that their vehicles are returned to them in excellent working...