![Fraser Health](https://media.trabajo.org/img/noimg.jpg)
Operator, Centralized Contact Centre
2 weeks ago
Salary range: The salary range for this position is CAD $26.76 - $26.76 / hour Why Fraser Health?:
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.
We hire great people for outstanding jobs. We are looking for a **Casual Operator** to work at **Central City Tower** located in **Surrey, B.C.**
Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.
Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.
Detailed Overview:
Operates a centralized phone system for receiving and forwarding calls and/or information utilizing contact centre technology, public address and associated communications equipment, in accordance with departmental policies and procedures; monitors various alarms and follows established procedures in emergency situations.
**Responsibilities**:
- Operates a centralized phone system and a computer terminal to answer and/or transfer internal and external calls to appropriate departments, physicians, and staff; responds to inquiries for information such as patient room numbers and visiting hours.
- Responds to calls such as complaints, emergency, non-emergency and public inquiries by prioritizing and evaluating incoming calls; inquires for additional information from the caller to determine appropriate communication protocol/procedures.
- Operates the public address system and other paging systems/or cell phones to contact physicians and staff members, and to contact appropriate on-call doctors or other personnel, according to established procedures.
- Monitors various alarms and follows established procedures in emergency situations; ensures that all calls, requests and/or messages are logged, documented and filed according to authorized procedures.
- Provides directions to patients and the public regarding the location of various departments and services within the facility; provides after hours on-call support to various departments.
- Performs other related duties as assigned.
Qualifications**:Education and Experience**
Grade 12 and one (1) year recent related experience or an equivalent combination of education, training and experience.
**Skills and Abilities**
- Ability to keyboard 35 wpm
- Ability to communicate effectively both verbally and in writing
- Ability to deal with others effectively
- Physical ability to carry out the duties of the position
- Ability to organize work
- Ability to operate related equipment.
-
Operator, Centralized Contact Centre
7 days ago
Surrey, Canada Fraser Health Full timeDetailed Overview: Operates a centralized phone system for receiving and forwarding calls and/or information utilizing contact centre technology, public address and associated communications equipment, in accordance with departmental policies and procedures; monitors various alarms and follows established procedures in emergency...
-
Operator, Centralized Contact Centre
4 weeks ago
Surrey, Canada Fraser Health Full timeWhy Fraser Health?: Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the...
-
Operator, Centralized Contact Centre
6 days ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $26.51 - $26.51 / hour Why Fraser Health?: Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9...
-
Manager, Contact Centre
1 week ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $54.16 - $77.86 / hour Why Fraser Health?: Fraser Health is the second largest health system in Canada with over 48,000+ staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2...
-
Manager, Contact Centre
7 days ago
Surrey, British Columbia, Canada Fraser Health Authority Full timeSalary rangeThe salary range for this position is CAD $ $77.86 / hour Come work with usFraser Health is the second largest health system in Canada with over 48,000+ staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people...
-
Manager, Contact Centre
7 days ago
Surrey, Canada Fraser Health Authority Full timeSalary rangeThe salary range for this position is CAD $54.16 - $77.86 / hour Come work with us!Fraser Health is the second largest health system in Canada with over 48,000+ staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million...
-
Manager, Contact Centre
1 week ago
Surrey, Canada Fraser Health Full timeDetailed Overview Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families. Oversees the provision of quality contact centre operations for Fraser Health (FH) including the supervision of designated staff to meet customer service targets while...
-
Central Dispatcher
2 weeks ago
Surrey, Canada Uptime Full timeAbout The Company: Uptime Industrial is a leading provider of full-service industrial and commercial equipment repair, upgrades, installation and relocation across North America. As a service provider, our mission is simple - to keep our clients’ businesses running - 24 hours a day, 7 days a week, 365 days a year. About The Role: Reporting to the Manager,...
-
Coordinator, General Operations
4 weeks ago
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $33.66 - $48.38 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...
-
Coordinator, General Operations
4 weeks ago
Surrey, Canada Fraser Health Full timeWhy Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000 staff, medical staff and volunteers is...
-
Surrey, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $34.67 - $49.83 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...
-
Surrey, British Columbia, Canada Fraser Health Full timeSalary range: The salary range for this position is CAD $ $49.83 / hour Why Fraser Health?:Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered...
-
Centre Assistant
1 week ago
Surrey, Canada Oxford Learning Centres, Inc. Full time**Part-Time Centre Assistant**: **Overview**: The Centre Assistant plays an important role in the day to day administrative operations of the Centre and support the teachers, students, and families during classes. This role provides both administrative and educational support to the Centre Director and the Education Director. **Education and...
-
Surrey, British Columbia, Canada Fraser Health Authority Full timeSalary rangeThe salary range for this position is CAD $ $49.83 / hour Come work with usFraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered Communities....
-
Centre Assistant
2 weeks ago
Surrey, British Columbia, Canada Oxford Learning Centres, Inc. Full timePart-Time Centre Assistant:Overview:The Centre Assistant plays an important role in the day to day administrative operations of the Centre and support the teachers, students, and families during classes. This role provides both administrative and educational support to the Centre Director and the Education Director.Education and Experience: Post secondary...
-
Central Vehicle Acquisition Associate
3 weeks ago
Surrey, Canada OpenRoad Auto Group Full timePosition: Central Vehicle Acquisition Associate Status: Full-Time Dealership: OpenRoad Head Office Port Moody Department: Central Vehicle Acquisition We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships...
-
Central Vehicle Acquisition Associate
4 weeks ago
Surrey, Canada OpenRoad Auto Group Full timePosition: Central Vehicle Acquisition Associate Status: Full-Time Dealership: OpenRoad Surrey Department: Central Vehicle Acquisition We believe in doing good for our customers and for ourselves. Whether it’s launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every...
-
Administrative Assistant, Clinical Operations
4 weeks ago
Surrey, Canada Fraser Health Authority Full timeSalary rangeThe salary range for this position is CAD $24.76 - $32.50 / hour Come work with us!Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations,and is home to six Métis Chartered...
-
{24-092} Project Lead
4 weeks ago
Surrey, Canada Sources Community Resources Society Full time**Position**: Project Lead for Foundry Center Development **Location**: South Surrey/White Rock **Hours**: 35 hours/week We are looking for a Project Lead to join our Sources Foundry Center Development team! This individual must be engaging, organized, and knowledgeable about the social services system. About Sources SOURCES is a community-based non-profit...
-
Call Centre Representative
3 weeks ago
Surrey, Canada AccuSource Communications LP Full time**We currently have two (2) positions available for a Part-time Call Centre Representative to join our AccuSource Team (a division of Mainroad)! Call Centre Representatives are the pulse of Mainroad. They are the first point of contact for our clients and general the public. This position will be based out of our office in Port Kells, Langley.** - **About...