Call Centre Agent

7 months ago


Surrey, Canada The Jim Pattison Auto Group Full time

The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required experience and interest to apply.

Join the dynamic team at Jim Pattison Auto Group as a Customer Experience Centre Agent
Why Join us
- Competitive wages.
- Unlimited opportunities for career advancement and skill development.
- Modern facilities and resources.
- Exclusive access to vendor promotions, offers, and purchase programs.
- Recognition and rewards initiatives.
- Comprehensive benefits package.
- Amazing colleagues, great working environment, and a team building culture

A day in the life
- Manage large amounts of inbound, outbound calls and mail-outs in a timely manner.
- Follow communication "scripts" when handling different topics.
- Build sustainable relationships and engage customers by going the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal/team qualitative and quantitative targets.

What we look for
- Valid provincial driver’s license.
- Previous experience in customer service or call center environment, preferably in the automotive industry.
- Strong communication skills, both verbal and written.
- Excellent interpersonal skills and ability to build rapport with customers.
- A positive and can-do attitude

More about us

We appreciate the interest of all applicants in this exciting opportunity. However, only those selected for an interview will be contacted directly.

We would like to thank all applicants for their interest in this exciting opportunity; however, only those selected for an interview will be contacted directly.



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