Team Lead

3 weeks ago

Calgary, Canada Calgary Stampede Full time

**About the Calgary Stampede?**

The Calgary Stampede celebrates the people, the animals, the land, the traditions and the values that make up the unique spirit of the west. The Calgary Stampede contributes to the quality of life in Calgary and southern Alberta through our world-renowned Stampede, year-round facilities, western events and several youth and agriculture programs. Exemplifying the theme We’re Greatest Together, we are a volunteer-supported, not-for-profit community organization that preserves and celebrates our western heritage, cultures and community spirit. All revenue is reinvested into Calgary Stampede programs and facilities.

**Position Summary**

The Venue Services Custodian (Cleaning/Janitorial) Team Lead is a member of the Venue Services Team, responsible for assisting the Venue Services supervisor in providing leadership to the Venue Services Team, while maintaining the venues and following safety procedures.

**Note: We are looking to fill positions on our Morning, Afternoon and Midnight teams.**

**Responsibilities**

Responsibilities of this role include, but are not limited to:

- Provide exceptional customer service to internal and external customers.
- Aid the Venue Services supervisor with the execution of daily activities.
- Liaise with internal departments, clients and coordinators to ensure that their needs are met.
- Adhere to safety and environmental efforts in Calgary Stampede facilities and follow programs and procedures to ensure a safe work environment.
- Perform housekeeping/janitorial tasks, as required.
- Perform all duties of venue services attendant 1 through venue services attendant 3, as required.
- Operate motorized vehicles and equipment, as required.

**Qualifications**
- Provide excellent customer service and consistently demonstrate professionalism.
- Previous leadership experience is an asset.
- Excellent customer service, communication and interpersonal skills.
- Must demonstrate social awareness and communicate with tack and diplomacy.
- Cleaning and maintenance knowledge and experience.
- Must possess a valid Class 5 Alberta driver’s license (Non GDL).
- Ability to operate motorized equipment is an asset.
- Must not have a fear of working around large animals and livestock.
- Ability to read English in order to understand instructions, notices, hazards and labels.

**Benefits**

The Calgary Stampede offers a unique and exciting work environment, an excellent total compensation package and the opportunity for advancement and employee training.

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