Social Services Outreach Worker

2 weeks ago

Stratford, Canada City of Stratford Full time

**City of Stratford**:
**Social Services Outreach Worker**:
**External Posting**:
**Job Posting#: 48-2023**:
**Status: Permanent Full-Time**:
**Union/Non-union: CUPE 1385**:
**Date Posted: May 29, 2023**:
**Annual Salary: $60,710 - $64,586**:
**Closing Deadline: June 6, 2023**:
**Department/Division: Social Services**:
**Location: On-Site (Stratford, ON)**:
**Duties**:
This position reports to the Manager of Housing. The Social Services Outreach Worker provides or advocates for services and supports necessary to assists tenants to maintain housing and prevent eviction, and improve quality of life (medical, financial, legal, social). Act as a Services system resources to other agencies. Make referrals in crisis situations and in emergency issues to assist clients.

**Work Performed**:

- Interview clients and assess eligibility for support or service being requested.
- Use communication skills to support clients through sensitive issues i.e. life skills, mental health, homelessness, addictions, legal matters, pest infestations.
- Obtain appropriate information/documentation in order to assess situation.
- Conduct home visits to ensure the health and safety of tenants
- Develop service plan and make required referrals for client.
- Maintain working knowledge of various income security programs such as, but limited to CPP, EI, ODSP, OW and/or OAS.
- Maintain working knowledge of community resources.
- Maintain working knowledge of the Freedom of Information and Protection of Privacy Act and Municipal Freedom of Information and Protection of Privacy Act.
- Develop and maintain records, reports and statistics on automated (YARDI, Property Management, SAMS) and other systems, necessary for program functioning, evaluation and funding
- Assists in maintaining a safe work environment.
- Performs other related duties as assigned.

**Qualifications**:

- Community College 2-year diploma in the Social Service Worker Program.
- Minimum 3-6 months related professional experience.
- Valid Driver’s Licence (Class G).
- Ability to use standard and specialized software/electronic operating systems.
- Knowledge of, or ability to learn and understand related provincial and municipal legislation, policies and procedures.

**Specialized Skills, Abilities, Training, License, Memberships, or Certifications**
- Ability to use standard and specialized software/electronic operating systems.
- Knowledge of, or ability to learn and understand related provincial and municipal legislation, policies and procedures.

**Applications will be received until June 6, 2023 at 4:30 pm.**:
The City of Stratford is committed to building a culture where difference is valued. The more inclusive we are, the better our work will be on behalf of the community we serve. We are committed to continuously improving our systems, policies and practices to remove barriers, promote respect and ensure our employees, in all their diversity, can succeed. We encourage and welcome qualified applicants with a diverse range of perspectives, skills and lived experiences to apply.

**Accommodations** are available for people with disabilities throughout all stages of the recruitment process. Applicants should make their needs known in advance.

Personal information collected in response to this advertisement is collected under the authority of the Municipal Act, 2001 to determine eligibility for employment with the City of Stratford. Please direct inquiries to the Human Resources Department at 519-271-0250 x 336.

**Human Resources Department**:
City Hall, P.O. Box 818

Stratford, ON N5A 6W1

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