Scotiamcleod Branch Systems Administrator

2 weeks ago

Montréal, Canada Scotiabank Full time

Requisition ID: 175414

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Purpose of Job**:
The Branch Systems Administrator’s primary focus is to ensure that all workstations, voice communications and multi functioning devices are running effectively.

**Major Accountabilities**:
**1. Manage the workstations, voice communications and multi functioning devices by**:

- Ensuring all technology is running at maximum efficiency
- Responding to all technical issues affecting the operations of the branch
- Acting as the liaison with the Helpdesk and the Branch Training and Support Team to ensure efficient resolution to all issues
- Escalating issue to internal and external providers
- Maintaining the server room
- Conducting one on one sessions for new employees

**3. Ensure the Branch is prepared for rollouts and updates by**:

- Cascading communication regarding the dates, requirements and training dates
- Acting as the liaison with Branch Training and Support
- Acting as the point of contact for branch staff to answer questions

**4. Manage the technology administration by**:

- Verifying and updating quarterly user reports
- Maintaining technology inventory list
- Processing Wealth Store orders for new hires, moves, and exits

**5. Contribute to the effective functioning of the branch team by**:

- Building effective working relationships across the team and with various business line and corporate function contacts
- Maintaining a high level of customer service
- Facilitating a culture of open and honest communication
- Actively participating and contributing to touch bases and team meetings
- Encouraging the generation of new ideas and approaches
- Actively sharing knowledge and experience to enhance the development of all team members
- Developing and executing a meaningful employee development plan

**Education**
- Excellent written and verbal communication skills in English and French
- Strong organizational skills
- Ability to take initiative and work independently
- Ability to meet deadlines
- Knowledge of Microsoft systems: Word, Excel and PowerPoint
- Previous industry experience preferred

Location(s): Canada : Quebec : Montreal

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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