Assistant Manager

5 months ago

Victoria, Canada Conkeira Holdings Ltd. oa Tim Hortons Full time

Responsibilities:

- Assist the store manager in daily operations and management of the store
- Provide excellent customer service and resolve any customer complaints or issues
- Train and supervise staff members, ensuring they adhere to company policies and procedures
- Oversee cashiering activities, including handling cash transactions and maintaining accurate records
- Monitor inventory levels and assist with inventory management and ordering
- Assist with visual merchandising and ensuring the store is clean and organized
- Collaborate with the manager to develop and implement sales strategies to meet targets
- Conduct interviews and participate in the hiring process for new employees

**Requirements**:

- Previous experience in a retail or customer service role
- Strong cash handling skills and knowledge of cashiering procedures
- Excellent customer service skills with the ability to resolve conflicts effectively
- Knowledge of retail sales techniques and strategies
- Basic budgeting skills to assist with financial management of the store
- Ability to lead and motivate a team of employees
- Strong communication skills, both verbal and written, with professional phone etiquette
- Ability to negotiate and make decisions in a fast-paced environment

**Job Types**: Full-time, Permanent

**Salary**: From $21.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- foodservice management: 1 year (preferred)

Work Location: In person

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