Full Time

2 weeks ago

Edmonton, Canada Paladin Security Full time

Full Time - Security - Contract Manager
**Job Functions**:

- First contact for Specialized Services department staff, Mobile Supervisors, and Portfolio Clients in the event of emergency, incident, or inquiry.
- Operate as a portfolio client liaison for Specialized Services Unit static security and special event sites.
- Act as Event Security Commander or Coordinator during special and VIP events when required.
- Required to oversee all aspects of OH&S program on all portfolio and special event sites, including WCB and First Aid reporting, Accident Investigations, and Near Miss Reporting.
- Report any health or safety deficiencies on portfolio static security sites identified by Field Manager or Site Supervisors and communicate up the chain-of-command.
- Review, approve, and follow up with all incident reports as
- Prepare operational resources for new client SSU static sites and special events as necessary.
- Facilitate after hours event or special coverage operations in cooperation with the Field Manager.
- Assist in developing job position profiles for various roles within the Specialized Services department.
- Assist in developing new work schedules based on identification of data driven
- Investigate and analyze financial results pertaining to SSU static sites and special events; manage cost of sale margins; overtime and overhead; and provide operational context.
- Work with Portfolio Resource Coordinators (PRC) to ensure scheduling resources are available if needed or actively schedule resources in absence of the PRC.
- Manage and collect data for KPI’s in different verticals and be proficient with Tracktik logistics.
- Develop relationships with all Specialized Services portfolio employees building rapport and demonstrating strong leadership while supporting employee training and development.
- Ensure adherence to the policies outlined in Paladin’s Code of Ethics and Employee
- Relay disciplinary concerns to the Specialized Services Operations Manager (SSOM) as appropriate.
- When required, quote new jobs and/or establish and consult with new clients regarding specialized security services and the “Paladin Difference”.
- Conduct new employee interviews for the Specialized Services
- Regularly meet with and brief the Specialized Services Operations Manager (SSOM) on ongoing field operations and training classes.
- Complete other duties as necessary at the request of the Specialized Services Operations Manager (SSOM).

**Job Requirements**:

- Valid Alberta Security
- Valid AGLC ProServe and ProTect Liquor
- Prior security experience required at a supervisory or junior management
- Working knowledge of appropriate legislation and provincial/national standards on fire safety, security, and protection of privacy.
- Valid Class 5 non GDL license with clean 3 year
- Must have strong leadership, time management and organizational
- Proficiency in Microsoft Office
- Proficiency in TEAM Software and Tracktik an
- Strong communication skills, both verbal and
- Proven ability to build and maintain strong working relationships both internally and externally.

**Preferred Qualifications**:

- Certified Protection Officer (CPO) designation through International Foundation for Protection Officers.
- Experience in crowd management and event/VIP security at a senior
- Basic Emergency Management and Incident Command System I-100
- Basic CPTED (Crime Prevention Through Environmental Design) training.

IND12

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