Branch Assistant

4 weeks ago


Greater Sudbury, Canada City of Greater Sudbury Full time

**Section**: Libraries and Heritage Resources
**Department**: Greater Sudbury Public Library
**Initial Reporting Location**: South End Public Library

**Job Status**: Regular Part Time position - **(Bilingual (English/French)**

**Affiliation**: Inside Unit
**Hours of Work**: Up to 48 hours bi-weekly
**Shift Work Required**: Yes (days, afternoons, weekends)
**Range of Pay**: Group 7 - $26.43 to $30.93 per hour

**The start date will follow the selection process.**

This position is not eligible to work remotely.

**Characteristic Duties**: Under the general supervision of the Manager of Libraries and Heritage Resources or the Manager of Citizen Service Centres and the day to day direction of the Community Librarian or a Citizen Service Centre Lead.
- Provide library services including circulation of library materials, placing reserves and renewing library materials, checking shelves for materials using search lists, processing deliveries and exchanges, cataloguing on the fly, sorting and shelving materials and reading and dressing shelves.
- Provide reader service.
- Receive and process registrations, fees and library facility bookings.
- Receive revenue and issue receipts as required (e.g. library program fees, transit passes, dog tags).
- Balance revenue received with payment stubs, receipts and cash register totals daily; prepare daily bank deposit.
- Ensure security of revenue in cash register and safe at all times by closing each and testing same.
- Reconcile bus pass and ticket revenues and report same to Transit on a monthly basis.
- Resolve minor complaints from the general public within pre-set parameters.
- Record customer service requests/complaints in accordance with established protocols.
- Ensure security of premises.
- Enter monthly statistics as required.
- Perform typing, filing and miscellaneous clerical duties.
- Repair damaged books.
- Shelve library materials and read and dress shelves. May shift books (e.g. major move or reorganization).
- Develop and maintain a thorough working knowledge of CGS's Safety Manual and the applicable Provincial Legislation listed therein.
- Perform other related duties as required.

**Qualifications**:

- Successful completion of Secondary School (Grade XII) Education plus completion of some additional training or post-secondary education in a related discipline (e.g. arts, science, computers).
- Over six (6) up to and including twelve (12) months of library experience.
- Knowledge of library services and operations.
- Ability to demonstrate interpersonal skills in dealing with the public in a courteous and effective manner.
- Ability to demonstrate organizational skills and attention to detailed work.
- Ability to demonstrate accurate keyboarding skills at a moderate rate of speed.
- Excellent use of English; verbally and in writing.
- Excellent French verbal skills and a working knowledge of written French is required.
- Satisfactory health, attendance and employment history.

**How To Apply**:
We must receive your resume **before 11:59 p.m. on Tuesday, February 27, 2024.** For those providing a French language resume, please also include an English version.
- Ensure you attached a cover letter and resume. Acceptable file types are:

.doc
- .docx
- .txt
- .pdf
- .rtf

All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager.

**Live outside Canada or new to Canada?**
The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca)

**Contact Us**:



  • Greater Sudbury, Canada Continental Currency Exchange Full time

    Don't miss this opportunity to be a part of Canada's largest independently owned and operated foreign exchange retailer! If you enjoy working in a fun, diverse, team-driven environment, and you are outgoing, enthusiastic, and passionate about providing exceptional customer service, and lasting relationships then this is the opportunity for you. **JOB...

  • Branch Assistant

    7 days ago


    Greater Sudbury, Canada City of Greater Sudbury Full time

    **Branch Assistant (English only and Bilingual - English/French Positions)** **Section**: Libraries and Heritage Resources **Division**: Greater Sudbury Public Library **Department**: Office of the Chief Administrative Officer **Initial Reporting Location**: Various Library locations **Job Status**: Regular Part Time Positions and Limited Regular Part Time...

  • Branch Administrator

    2 months ago


    Greater Sudbury, Canada Graybar Full time

    **Job Brief**: The Branch Administrator provides friendly and professional customer service while answering the telephone and greeting visitors and performing general clerical duties according to established procedures. Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical...

  • Branch Administrator

    18 hours ago


    Greater Sudbury, Canada Graybar Full time

    **Job Brief**: The Branch Administrator provides friendly and professional customer service while answering the telephone and greeting visitors and performing general clerical duties according to established procedures. Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical...

  • Branch Driver

    3 weeks ago


    Greater Sudbury, Canada Gentek Full time

    Company Description Gentek is a leading manufacturer and distributor of vinyl/aluminum siding, windows, and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada, we pride ourselves on providing our customers with superior service. This can only be achieved by having a fantastic group of employees...


  • Greater Sudbury / Grand Sudbury, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Branch Driver

    1 week ago


    Greater Sudbury, Canada GENTEK BUILDING PRODUCTS LTD Full time

    Gentek is a leading manufacturer and distributor of vinyl/aluminum siding, windows, and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada, we pride ourselves on providing our customers with superior service. This can only be achieved by having a fantastic group of employees and we know that they...

  • Branch Team Lead

    2 weeks ago


    Greater Sudbury, Canada W.W. Grainger Full time

    **Primary Function**: Under the general direction of the Branch Manager, the Branch Team Lead has direct impact on customer retention and financial results of the branch. Responsible for the execution of superior customer service, operational excellence and the continuous improvement of branch processes and productivity. The role directly influences the work...

  • Branch Team Lead

    2 weeks ago


    Greater Sudbury, Canada Grainger Canada Full time

    **Primary Function**: Under the general direction of the Branch Manager, the Branch Team Lead has direct impact on customer retention and financial results of the branch. Responsible for the execution of superior customer service, operational excellence and the continuous improvement of branch processes and productivity. The role directly influences the work...

  • Branch Driver

    4 weeks ago


    Greater Sudbury, Canada Gentek Full time

    Company Description Gentek is a leading manufacturer and distributor of vinyl/aluminum siding, windows, and other exterior home improvement products. With 3 manufacturing facilities and 22 distribution branches in Canada, we pride ourselves on providing our customers with superior service. This can only be achieved by having a fantastic group of employees...

  • Branch Manager

    1 week ago


    Greater Sudbury, Canada Sherwin-Williams Full time

    The Branch Manager is responsible for overseeing the daily operations of their commercial paint branch, making sure it runs smoothly and effectively. This includes managing all aspects of branch operations, including scheduling, customer service, marketing, merchandising, inventory, financial reporting, and safety. You will also manage, develop, and motivate...


  • Greater Sudbury, Canada Air Liquide Full time

    At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...

  • Branch Manager

    3 weeks ago


    Greater Sudbury, Canada TCAT Div of Toromont Industries Ltd Full time

    The Branch Manager is a pivotal role, accountable for ensuring the integrity, sustainability and profitability of Toromont’s Toronto Branch Operation including Parts, Service and Equipment. This critical leadership role will also participate in sales efforts to grow market share and POPs through the nurturing of trusted customer relationships, ensuring...

  • Branch Manager

    2 months ago


    Greater Sudbury, Canada Jobsite Industrial Rental Services Full time

    Jobsite Industrial Rental Services, a Division of Toromont Industries LTD, has an opening for a Branch Manager working out of our Sudbury, ON location. This location is constantly growing in customer base and revenue, and is a busy, team-oriented facility that requires a dedicated, motivated individual. Our branch managers work at both the customer and...

  • Branch Driver

    3 weeks ago


    Greater Sudbury, Canada Gentek Full time

    Company Description A growing company with a fixed work schedule? No more having to sacrifice personal time for work? A competitive wage and benefits package? If these things peak your interest then Gentek Building Products is the company for you! At Gentek Building Products, we pride ourselves on the superior customer service experience that we provide to...


  • Greater Sudbury, Canada Electrical & Automation Industry Careers Full time

    Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada. Graybar Canada - a division of Graybar Electric US - is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through...


  • Greater Sudbury, Canada CURO Financial Technologies Corp Full time

    Overview: **If you are looking for more than a job, join Cash Money to start your career!** Come and work for an organization that offers quality consumer financial products, that is focused on Customer Service, and that has a technology lending platform that is integrated across branch, online, mobile, and contact center touchpoints for a best-in-class...


  • Greater Sudbury, Canada Scotiabank Full time

    Requisition ID: 171945 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Branch Manager, you will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the branch’s personal and...


  • Greater Sudbury, Canada Scotiabank Full time

    Requisition ID: 172436 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Branch Manager, you will assume responsibility for the overall success of the branch by working to meet financial objectives related to the profitable growth and retention of the branch’s personal and...


  • Sudbury, Ontario, Canada Air Liquide Full time

    At VitalAire we believe in patient-centered care and innovation. We're on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada's leading provider of sleep apnea tests, treatments and home oxygen services. We...