Operations Specialist

2 weeks ago

Vaughan, Canada Niagara University Full time

Niagara University is a liberal arts university, steeped in the Vincentian and Catholic traditions, with a total enrollment of nearly 4,300 students. Located just a few miles away from one of the world's premier tourism destinations, Niagara Falls, the university occupies a lovely campus overlooking the Niagara River gorge. Its close proximity to major cultural and business centers in Niagara Falls, Buffalo, and Toronto as well as the award-winning Niagara Wine Trail and several nearby cultural destinations make Niagara University an ideal place to work and live. If you'd like to know more, be sure to check out all of the _NU Facts_._

**Job Summary**:
Under the direct supervision of the Executive Director of Campus Operations and Administration, the Office Coordinator will provide operational support for the NU Ontario campus.

**Essential Duties**:

- Oversight of site management (security, maintenance, health and safety, technology, parking, office space)
- Facilitation of scheduling of courses in collaboration with internal academic program partners
- Manage communications with staff, students, and faculty. eg. weather-related closures
- Manage and oversee the opening of the expanded campus space
- Develop and deliver onboarding for new employees
- Operation of welcome desk and reception area coverage of welcome desk
- Receive and distribute mail and handle both internal and external campus mailings;
- Responsible for upkeep and maintenance of office supplies, forms, and brochures and control inventory of office equipment and supplies;
- Process and monitor purchase orders and follow up as needed;
- Monitor departmental budget and report irregularities to supervisor;
- Train, schedule, and manage student employees to provide welcome and reception services
- Perform timekeeping and record-keeping duties for staff and student employees, such as reviewing timesheets and maintaining files;
- Serve as a centralized contact for building maintenance requests;
- Oversight of the appropriate use of the College's social/commercial space community use, event coordination, etc.)
- Development, communication, and enforcement of site-related policies (eg. COVID protocols)
- Coordination of events (NU Ontario Commencement and liaison with NU Lewiston, President's Dinner)

**Required knowledge, skills and abilities**:

- Successful experience in facilities management
- A high degree of proficiency in written and spoken English
- Numeracy skills to be able to verify the accuracy of work.
- Proficiency to handle various office machines including but not limited to keyboard, calculator, computer, copier, and fax machine.
- Capacity to troubleshoot information technology and audio-visual issues.
- Ability to receive telephone calls, respond to inquiries, and effectively communicate with others.
- Computer literate, including Microsoft Office, Google products, Gmail, etc., and ability to learn new computer software programs.
- Excellent organizational skills and attention to detail.
- Ability to perform all essential job functions accurately with mínimal direct supervision.
- Ability to display sound judgment to ensure timely processing and completion of assigned tasks.
- Office management skills with the ability to work independently and accept responsibility.
- Ability to be flexible and cordial to all visitors and customers and maintain confidentiality.
- Strong verbal and written communication skills
- A demonstrated commitment to values consistent with the Catholic and Vincentian traditions of the University.

**Qualification Standards**:

- High School diploma required with education, training, and experience that provides the necessary knowledge, skills, and abilities;
- A minimum of four years of experience performing similar tasks is required;
- Prior work experience in an educational setting is preferred.
- A valid Canadian driver's license is required that satisfies both University and insurance company underwriting rules and regulations for driving a motor vehicle. Must also be able to operate a motor vehicle in Canada.

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