Systems Analyst

2 weeks ago

Waterloo, Canada Lutherwood Full time

STARLING COMMUNITY SERVICES IS DEDICATED TO SUPPORTING COMMUNITIES WHERE EVERYONE EXPERIENCES MENTAL WELLNESS, OPPORTUNITIES FOR EMPLOYMENT, A PLACE TO CALL HOME, AND A SENSE OF BELONGING.

To better serve the diversity of our community, the agency is committed to embedding anti-racist, anti-oppressive practices, and perspectives into the fabric of our organization. We have implemented mandatory antiracism training, we are actively building safe spaces to host brave conversations for learning, and we are fostering a culture of belonging for all, but especially BIPOC, 2SLGBTQIA+, historically and presently marginalized individuals and communities.

**There is one Full-Time permanent Systems Analyst position available starting on June 10, 2024, working 37.5 hours per week.**

**The Systems Analyst position may require travel to all sites with a "home" location of LVP.**

**Your Role**:
The System Analyst’s role is to ensure the stable operation of the in-house computer software systems, security systems and network connections. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network, security, software, and communication links through a variety of means including performing technical onsite service throughout the organization. Also conducts training and is responsible for inventory control.

**Tasks**:
Systems Management:

- Manages and administrates all operating systems and their corresponding or associated software.
- Supports the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.
- Deploys and maintains firewalls, cryptography systems, and all host security activities.
- Oversees installation, configuration, maintenance, and troubleshooting of end user desktops.
- Researches and advises IT Manager in developing long-term strategies and capacity planning for replacing technologies and/or meeting future corporate technology needs, for both hardware and software.
- Conducts research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
- Manages and ensures the integrity of host computers, multiple databases, and data transfer.
- Obtains, maintains, and communicates knowledge or technology relating to the needs of the programs.
- Assists in increasing the efficiency of the IT department through the use of new technology and methods.
- Assists in developing processes and procedures to control risk in the systems area.
- Designs, develops, and tests complete corporate workstation software images on new and existing computers.
- Designs and develops corporate intranet dynamic content.
- Maintains service logs.
- Tests and implements new technologies.
- Works with stakeholders to define business and systems requirements for new technology implementations.
- In consultation with Information Technology Manager, develops business case justifications and cost/benefit analyses for IT spending and initiatives.
- Negotiates and administers vendor, outsourcer, and consultant contracts and service agreements.
- Coordinates the delivery of other software training as required.
- Practices asset management for IT hardware, software, and equipment.

Network Administration:

- Performs general maintenance on network (i.e. taking system down, repairs, taking system back up.)
- Creates, modifies, or removes user accounts and server resources.
- Monitors back-up programs for server to ensure they are completed correctly.
- Performs ongoing network and security audits.
- Troubleshoots Wide Area Network routers, hubs, switches, VLANs, and Fibre Wide Area Network and Internet connectivity.
- Sets up new computers using purchased core components.
- Maintains an inventory of hardware and software.
- Upgrades, maintains, and installs hardware devices.

Corporate Helpdesk:

- Maintains corporate helpdesk software and procedures.
- Receives and records customer requests at call center location.
- Determines the nature of the request (hardware or software), prioritizes, and assigns ownership.
- Brings issues to closure via customer follow up.
- Performs statistical reporting on call center volume.
- Provides exceptional customer service to third party contracts.

Special Projects:

- Consults, plans, develops, and implements various software or hardware projects as needed and approved by the organization.
- Assists agency staff in carrying out technological projects (point of sale, database management, website development, medical assistance, etc.).

Leadership:

- Promotes and supports Lutherwood’s Mission and Vision by being positive and supportive to all staff.
- Demonstrates behavior consistent with Lutherwood’s Leadership Values.
- Supports employees using a strength-based and solution focused approach.
- Responsible for maintaining a high level of employee engagement and promoting a

  • Business & Systems Analyst

    1 month ago

    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Senior Process

    1 week ago

    Waterloo, Canada OnX Canada Full time

    Job Summary: We are seeking a skilled Senior Process and Systems Analyst with extensive experience in NetSuite ERP to join our dynamic Finance System Support team. The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions within NetSuite. This role requires strong analytical...

  • Senior Process

    1 week ago

    Waterloo, Canada OnX Canada Full time

    Job Summary: We are seeking a skilled Senior Process and Systems Analyst with extensive experience in NetSuite ERP to join our dynamic Finance System Support team. The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions within NetSuite. This role requires strong analytical...

  • Senior Process

    1 week ago

    Waterloo, Canada OnX Canada Full time

    Job Summary: We are seeking a skilled Senior Process and Systems Analyst withextensive experience in NetSuite ERPto join our dynamic Finance System Support team. The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions within NetSuite. This role requires strong analytical skills,...

  • Senior Process

    7 days ago

    Waterloo, Canada OnX Canada Full time

    Job Summary:We are seeking a skilled Senior Process and Systems Analyst withextensive experience in NetSuite ERPto join our dynamic Finance System Support team. The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions within NetSuite. This role requires strong analytical skills,...

  • Senior Process

    4 weeks ago

    Waterloo, Canada OnX Canada Full time

    Job Summary:We are seeking a skilled Senior Process and Systems Analyst with extensive experience in NetSuite ERP to join our dynamic Finance System Support team.The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions within NetSuite. This role requires strong analytical skills,...

  • Senior Process

    1 week ago

    Waterloo, Canada OnX Canada Full time

    Job Summary:We are seeking a skilled Senior Process and Systems Analyst with extensive experience in NetSuite ERP to join our dynamic Finance System Support team.The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions within NetSuite. This role requires strong analytical skills,...

  • Senior Process

    4 weeks ago

    Waterloo, Canada OnX Canada Full time

    Job Summary:We are seeking a skilled Senior Process and Systems Analyst with extensive experience in NetSuite ERP to join our dynamic Finance System Support team.The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions within NetSuite. This role requires strong analytical skills,...

  • Senior Process

    4 weeks ago

    Waterloo, Canada OnX Canada Full time

    Job Summary: We are seeking a skilled Senior Process and Systems Analyst with extensive experience in NetSuite ERP to join our dynamic Finance System Support team. The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions within NetSuite. This role requires strong analytical...

  • Illustration Systems Analyst

    1 week ago

    Waterloo, Canada Equitable Life of Canada Full time

    Illustration Systems Analyst Waterloo, ON, Canada Req #2265 Wednesday, May 22, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and...

  • Illustration Systems Analyst

    1 week ago

    Waterloo, Canada Equitable CA Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...

  • Senior Process

    1 week ago

    Waterloo, Canada OnX Canada Full time

    Job Summary: We are seeking a skilled Senior Process and Systems Analyst with extensive experience in NetSuite ERP to join our dynamic Finance System Support team. The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions

  • Business System Analyst

    1 month ago

    Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our team is currently looking for an: **Business System...

  • Intermediate Financial Systems Analyst

    1 month ago

    Waterloo, Canada Manulife Full time

    **_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....

  • Illustration Systems Analyst

    4 days ago

    Waterloo, Canada Equitable Life Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...

  • Senior Process

    1 week ago

    Waterloo, ON, Canada OnX Canada Full time

    Job Summary:We are seeking a skilled Senior Process and Systems Analyst with extensive experience in NetSuite ERP to join our dynamic Finance System Support team.The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions within NetSuite. This role requires strong analytical skills,...

  • Senior Process

    1 week ago

    Waterloo, ON, Canada OnX Canada Full time

    Job Summary:We are seeking a skilled Senior Process and Systems Analyst with extensive experience in NetSuite ERP to join our dynamic Finance System Support team.The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions within NetSuite. This role requires strong analytical skills,...

  • Information Systems Analyst

    1 month ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Information Systems Analyst (ISA) ensures departmental information systems serve staff and students effectively and efficiently. Reporting to the Assistant Director, Shared Services, the ISA is responsible for providing technical support and business analysis to successfully manage the Campus Housing information systems to support business...

  • Senior Process

    7 days ago

    Waterloo, ON, Canada OnX Canada Full time

    Job Summary: We are seeking a skilled Senior Process and Systems Analyst with extensive experience in NetSuite ERP to join our dynamic Finance System Support team. The ideal candidate will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions within NetSuite. This role requires strong analytical...

  • Business Systems Analyst, Senior

    2 weeks ago

    Waterloo, Canada Equitable Life of Canada Full time

    Business Systems Analyst, Senior - Corporate Waterloo, ON, Canada Req #2115 Friday, February 2, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to...