Front of House Staff

4 months ago


Toronto, Canada Occhiolino Full time

**Occhiolino**

Occhiolino blends the feeling of Tuscan sun on your face with the buzz of a lively city noodle joint. Guests can swing by for a quick and comforting bowl of fresh, handmade pasta, or linger with friends over a table full of Italian classics. It’s a spot where the energy is contagious, the food is artisanal, and every visit feels like a vacation. Occhiolino also has retail offerings including fresh pastas and sauces to take home and make magic in your home kitchen.

Occhiolino will be opening in October and we are currently hiring for**:servers, bartenders, and server assistants.**

**We will be holding interviews September 24th and September 25th**

Under the direction of the Front of House Management Team, Servers, Bartenders, and Support Staff are extremely knowledgeable about all food and beverage items in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience. Servers maintain a clean section and monitor food quality to ensure all items are held to Occhiolino’s presentation standards. Through knowledge, accuracy and efficiency our servers provide the utmost satisfaction to our guests.

**WHAT'S IN IT FOR YOU?**
We offer a stable environment with actual life/work balance, and learning opportunities.
- Training and development opportunities
- Staff dining discount which gives you a discount across all 8 restaurants in our company
- TTC/Presto reimbursement. We pay for half of your transit costs for each shift you work, starting on your first day with us.
- Healthcare Spending Account (30+ hours/week to qualify)

**PRIMARY DUTIES & RESPONSIBILITIES**
- Create a positive guest experience through interaction and adherence to the steps of service
- Be knowledgeable of all food and beverage items in order to make recommendation
- Answer questions about food, beverages, wine and other restaurant functions and services
- Utilize seat-specific ordering so to not auction food when it is delivered to the table
- Ensure accuracy when entering information into the POS system
- Monitor food quality and presentation standards
- Ensure guests are satisfied with their food and service
- Respond promptly and courteously to any guest request or concern
- Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
- Be thoroughly familiar with the causes of food contamination and the methods of prevention
- Follow all food safety standards and systems
- Be aware of any special requests, inclusive of guest allergies
- Complete opening, closing and side-duties efficiently and safely
- Other duties as assigned or required

**QUALIFICATIONS**
- experience in a fast-paced restaurant/bar is an asset
- SmartServe Certified
- A Degree/ Diploma in Hospitality or equivalent considered an asset
- Passion for food, beverage and providing excellent customer service
- Strong oral and written communication skills
- Ability to stand for long periods of time and able to lift and move bottled beer, liquor and wine boxes.

Not sure if you and your skill set fit the bill? Reach out We want to meet as many people as we can with diverse backgrounds and experiences to bring to the floor

As a company, our goal is simple. We want you to grow, feel supported and help us provide our guests with an experience of true Italian hospitality.

**Job Types**: Full-time, Part-time, Permanent

Pay: From $17.20 per hour

**Experience**:

- Hospitality: 1 year (required)
- Restaurant experience: 1 year (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person


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