Member Service Representative

5 days ago


Ottawa, Canada CAA North & East Ontario Full time

**POSITION:                  Member Service Representative - Summer Student**

**LOCATION: Hunt Club Travel Store**: 2446 Bank St. Ottawa, ON K1V 1A4

**TERM**: **Full-Time, May - August**

**WAGE**: **$17.00 per hour**

**Summary Description**

The Member Service Representative works with CAA members to sell and renew memberships, produce triptiks, provide CAA materials, and sell merchandise.  Participation in consumer information sessions and other travel-related events as required.

**Job Duties**
- Provide members with Auto Travel materials and related services including triptiks, maps, and tour books
- Sell, upsell and renew memberships
- Promote and sell travel merchandise
- Answer member/client inquiries

**Qualifications and Skills: **The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Enrolled full-time in the previous academic year and returning full-time in the upcoming academic year
- Students registered in Travel & Tourism program or related discipline preferred
- Excellent customer service skills
- Excellent interpersonal and listening skills
- Excellent attendance and punctuality
- Fluency in both official languages is an asset

Employment is contingent on a successful Criminal Background Check and reference check.

Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.

**Job Types**: Full-time, Fixed term contract, Seasonal
Contract length: 3 months

**Salary**: $17.00 per hour

**Benefits**:

- Company events
- Employee assistance program
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Ottawa, Canada Alterna Savings Full time

    **Scope of Position** The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their transactional needs and provide an excellent member/client experience. This role quickly develops a rapport with members/clients and proactively identifies...


  • Ottawa, Canada Alterna Full time

    **Scope of Position** The Member Service Representative (MSR) provides professional and efficient service to members/clients utilizing sound knowledge of Alterna products and services to fulfill their transactional needs and provide an excellent member/client experience. This role quickly develops a rapport with members/clients and proactively identifies...


  • Ottawa, Canada CFMWS Full time

    **WHO WE ARE** CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...


  • Ottawa, Canada CFMWS Full time

    **WHO WE ARE** CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...


  • Ottawa, Canada CFMWS Full time

    **WHO WE ARE** CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...


  • Ottawa, Canada Planet Fitness - Taymax Group Full time

    Merivale 1642 Merivale Road, Ottawa, ON K2G 4A1, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience...


  • Ottawa, Canada CFMWS Full time $23 - $31

    WHO WE ARE CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...


  • Ottawa, Canada The RA Centre Full time

    The **Member Services Associates are** responsible for providing courteous, efficient and effective customer service to members, staff, volunteers and vendors by answering questions, and performing a variety of tasks to enhance their experience with our company. Some Associates may be responsible for ensuring the smooth running of the RA operations and...


  • Ottawa, Canada Planet Fitness - Taymax Group Full time

    Merivale 1642 Merivale Road, Ottawa, ON K2G 4A1, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ - All interested Applicants must be able to work mid-December through the end of _ - February.*_ Job Summary - We are looking for a part-time...


  • Ottawa, Canada People Corporation Full time

    We are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer Service Representative...


  • Ottawa, Canada Liberal Member of Parliament Full time

    This is a full-time, contract position starting on January 27, 2025, and ending on June 30, 2025. **To apply, submit your resume and cover letter (including any salary expectation). You must also complete any online assessments and phone screen from Indeed.** Position: Communications Assistant Location: Ottawa, Ontario Reporting to the Member of...


  • Ottawa, Canada Liberal Member of Parliament Full time

    **To apply, submit your resume and cover letter (including any salary expectation). You must also complete the online assessments and phone screen from Indeed.** Position: Communications Assistant Location: Ottawa, Ontario Reporting to the Member of Parliament, the Communications Assistant provides a wide range of communications and project coordination...


  • Ottawa, Canada People Corporation Full time

    We are seeking a Customer Service Representative, Bilingual to join our Coughlin team in Ottawa. The Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. **The Customer Service Representative, Bilingual...


  • Ottawa, Canada Pro Physio & Sport Medicine Centre Full time

    Customer Service Representative - Location: 4270 Innes Rd, Orléans, ON K4A 5E6 Schedule: Permanent Full-time The Customer Service Representative is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support...


  • Ottawa, Canada Pro Physio & Sport Medicine Centre Full time

    Customer Service Representative - **Location**: 4270 Innes Rd, Orléans, ON K4A 5E6 **Schedule**: Permanent Part-Time The Customer Service Representative is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative...


  • Ottawa, Canada Astra Agencies LTD Full time

    Work at an organization where you are highly valued for your contribution. We are currently staffing a nationwide organization for entry-level Customer Service Representatives. Customer service is the cornerstone of this business. Studies show that a good experience will inspire customer loyalty in 81% of customers, while 95% of customers who’ve had a...


  • Ottawa, Canada Astra Agencies LTD Full time

    Work at an organization where you are highly valued for your contribution. We are currently staffing a nationwide organization for entry-level Customer Service Representatives. Customer service is the cornerstone of this business. Studies show that a good experience will inspire customer loyalty in 81% of customers, while 95% of customers who’ve had a...


  • Ottawa, Canada Same Day Movers LLC Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...


  • Ottawa, Canada Vestine HR Solutions Full time

    **Customer Service Representative job profile**: In order to attract Customer Service Representatives that best match your needs, it is very important to write a clear and precise Customer Service Representative job description. **Customer Service Representative job description**: We are looking for a customer-oriented, experienced and motivated Customer...


  • Ottawa, Canada People Corporation Full time

    We are seeking a Customer Service Representative - Claims to join our Coughlin team in Ottawa. **The Customer Service Representative - Claims will**: - Process paperless and traditional claims, and using the claims system to properly identify missing information on forms - Perform data entry related to claims and member correspondence - Convert specialist...