Salesforce Administrator

2 months ago

Waterloo, Canada RideCo Full time

This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you’ll be one of the pioneers shaping this transformation.

**Your day-to-day responsibilities will include**:

- End-to-end administration and configuration of the platform environment
- Provide technical expertise and support to other members across multiple Salesforce projects and enhancements
- Establish and implement change control and best practices with regards to system maintenance, configuration, development, testing and data integrity
- Manage Salesforce roles, profiles, sharing rules, workflows and groups
- Prioritize, design and facilitate successful implementation and adoption of new processes
- Participate in final acceptance testing, verifying with stakeholders, deploying new functionality to production.
- Train clients and create the supporting technical and training documentation.
- Write and manage technical documentation, including internal and external facing knowledge base articles.
- Developing and maintaining multiple experience cloud sites.
- Developing and maintaining sandbox environments, and creating and testing APEX code for automation.
- Other duties/projects as assigned.

**Preferred Qualifications and Experience**:

- Undergraduate or College degree in a technical field.
- 2+ years of experience with Salesforce configuration, support and/or administration
- Salesforce Administration Certifications
- Experience deploying and managing 3rd party integrations
- Experience with salesforce flows and APEX automation development
- A strong knowledge of query language, and experience with salesforce formulas
- Ability to collaborate effectively with cross-functional teams and stakeholders
- Strong problem-solving skills with a keen eye for detail
- Excellent communication skills, both written and verbal
- Must be available to travel to client sites within Canada and the US up to 20% of the time

**Compensation and Benefits**:

- Base Salary: $72K - $88K + performance-based bonus + stock options
- Work-Life Balance & Additional Perks: Flex-time work schedules, vacation time, bi-weekly catered lunches, social events, casual dress code
- Benefits Plan: Medical, dental, prescription, life/health spending accounts and more
- Work Environment: Located in KW's most desirable work space in the heart of Uptown Waterloo.
- Commuter Program: Complimentary rides to and from work within the Waterloo region
- Location: Waterloo, Ontario.

**Who we are**:
RideCo powers on-demand transit. Public transit agencies and fleet operators use RideCo's cloud-based software platform to provide on-demand shared rides in dynamically routed buses and vans. RideCo is growing rapidly, and it is the most adopted on-demand paratransit and microtransit software among the 10 largest cities in the United States. Our marquee clients include Philadelphia’s SEPTA, Los Angeles Metro, San Antonio Metro, and Houston Metro.

RideCo’s software powers a diverse range of use cases, including paratransit, residential/ suburban travel; first-mile-last-mile connections for transit hubs; and corporate employee transportation. The success of these services is supported by the industry's best customer service, including a 95% plus customer retention rate. We are investing to scale up and capture the growing demand for on-demand shared rides solutions.

  • Salesforce Administrator

    1 month ago

    Waterloo, Ontario, Canada RideCo Full time

    Job Title: Salesforce AdministratorRideCo is seeking a highly skilled Salesforce Administrator to join our Technical Services team. As a Salesforce Administrator, you will be responsible for the setup, administration, development, and maintenance of Salesforce applications.Key Responsibilities:End-to-end administration and configuration of the Salesforce...

  • Salesforce Administrator

    1 month ago

    Waterloo, Ontario, Canada RideCo Full time

    Job Title: Salesforce AdministratorRideCo is seeking a highly skilled Salesforce Administrator to join our Technical Services team. As a Salesforce Administrator, you will be responsible for the setup, administration, development, and maintenance of Salesforce applications.Key Responsibilities:End-to-end administration and configuration of the Salesforce...

  • Salesforce Administrator

    4 weeks ago

    Waterloo, Ontario, Canada RideCo Inc. Full time

    About the RoleRideCo Inc. is seeking a highly skilled Salesforce Administrator to join our Technical Services team. As a key member of our team, you will be responsible for the setup, administration, development, and maintenance of our Salesforce applications.Key ResponsibilitiesEnd-to-end administration and configuration of the Salesforce platform...

  • Salesforce Administrator

    4 weeks ago

    Waterloo, Ontario, Canada RideCo Inc. Full time

    About the RoleRideCo Inc. is seeking a highly skilled Salesforce Administrator to join our Technical Services team. As a key member of our team, you will be responsible for the setup, administration, development, and maintenance of our Salesforce applications.Key ResponsibilitiesEnd-to-end administration and configuration of the Salesforce platform...

  • Salesforce Administrator

    2 months ago

    Waterloo, Canada RideCo Full time

    Location: Waterloo, Ontario, Canada This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes to a dynamic on-demand network, and you’ll be one of the pioneers shaping this transformation. We are seeking a proficient and collaborative...

  • Salesforce Administrator

    5 months ago

    Waterloo, Canada RideCo Full time

    This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you’ll be one of the pioneers shaping this transformation. **Your day-to-day responsibilities will include**: - End-to-end administration and...

  • Salesforce Administrator

    4 months ago

    Waterloo, Canada RideCo Full time

    This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled fixed-routes, to a dynamic on-demand network, and you’ll be one of the pioneers shaping this transformation. **Your day-to-day responsibilities will include**: - End-to-end administration and...

  • Salesforce Developer

    3 weeks ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan Full time

    Job Title: Salesforce DeveloperWe are seeking a highly skilled Salesforce Developer to join our team at the Ontario Teachers Insurance Plan (OTIP). As a Salesforce Developer, you will play a key role in designing, developing, and implementing Salesforce CRM solutions that support OTIP initiatives.Key Responsibilities:Design and develop Salesforce CRM...

  • Salesforce Developer

    3 weeks ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan Full time

    Job Title: Salesforce DeveloperWe are seeking a highly skilled Salesforce Developer to join our team at the Ontario Teachers Insurance Plan (OTIP). As a Salesforce Developer, you will play a key role in designing, developing, and implementing Salesforce CRM solutions that support OTIP initiatives.Key Responsibilities:Design and develop Salesforce CRM...

  • Salesforce Developer

    3 weeks ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Job DescriptionAs a Salesforce Developer at Ontario Teachers Insurance Plan (OTIP), you will play a key role in building innovative customer experiences using a mix of Salesforce and industry-standard tools to solve complex business problems.Key Responsibilities:Design, develop, and implement Salesforce CRM solutions that support OTIP initiatives.Collaborate...

  • Salesforce Developer

    3 weeks ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Job DescriptionAs a Salesforce Developer at Ontario Teachers Insurance Plan (OTIP), you will play a key role in building innovative customer experiences using a mix of Salesforce and industry-standard tools to solve complex business problems.Key Responsibilities:Design, develop, and implement Salesforce CRM solutions that support OTIP initiatives.Collaborate...

  • Salesforce Developer

    3 hours ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan Full time

    At the Ontario Teachers Insurance Plan (OTIP), we believe that our employees are our greatest asset. That's why we're looking for a highly skilled Salesforce Developer to join our team.The successful candidate will be responsible for building applications with no-code and code without compromise. As a Salesforce Developer, you will be part of OTIP's TE...

  • Salesforce Developer

    3 weeks ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan Full time

    Unlock Your Potential as a Salesforce DeveloperAt the Ontario Teachers Insurance Plan (OTIP), we're on a mission to create a workplace where everyone feels valued, supported, and included. As a Salesforce Developer, you'll play a vital role in helping us achieve this vision.Key Responsibilities:Design, develop, and implement Salesforce CRM solutions that...

  • Salesforce Developer

    3 weeks ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Job DescriptionAs a Salesforce Developer - CRM, you will be part of OTIP's TE Digital team, delivering innovative customer experiences using a mix of Salesforce and industry standard tools to solve complex business problems.The core parts of your role will be to:Design, develop and implement Salesforce CRM solutions that support OTIP initiatives.Collaborate...

  • Salesforce Developer

    2 months ago

    Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Job DescriptionWhat You’ll Do:Reporting to the Director – Digital Solutions, you’ll be responsible for building applications with no-code and code without compromise.  As a Salesforce Developer - CRM, you will be part of OTIP’s TE Digital team, delivering innovative customer experiences using a mix of Salesforce and industry standard tools to solve...

  • Salesforce Developer

    2 weeks ago

    Waterloo, Ontario, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Job Title: Salesforce Developer - CRM SpecialistJob Summary:We are seeking a highly skilled Salesforce Developer - CRM Specialist to join our team at Ontario Teachers Insurance Plan (OTIP). As a Salesforce Developer - CRM Specialist, you will be responsible for designing, developing, and implementing Salesforce CRM solutions that support OTIP initiatives.Key...

  • Salesforce Developer

    2 months ago

    Waterloo, Canada Ontario Teachers Insurance Plan Full time

    With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they...

  • Blackberry - Patent Administrator

    1 month ago

    Waterloo, Canada BlackBerry Full time

    Worker Sub-Type: Regular Job Description: Location: Waterloo, ON, Ottawa, ON or Plano, TX. Key Responsibilities: - Create and update worldwide PTO and in-house due dates in patent database. - Maintain electronic patent files. - Run docket reports to track and follow up on deadlines. - Support BlackBerry's internal patent agents with all phases of patent...

  • Customer Success Administrator

    5 days ago

    Waterloo, Canada Maplesoft Full time

    Maplesoft is a leading provider of software tools for engineering, science, research and teaching. Maple is math software that combines the world's most powerful math engine with an interface that makes it extremely easy to analyze, explore, visualize, and solve mathematical problems. Maple's powerful mathematics engine allows students to analyze, explore,...

  • Administrative Assistant

    5 months ago

    Waterloo, Canada Antec Appraisal Group Full time

    Antec Appraisal Group is a leading provider of independent, professional real estate valuation, appraisal and consulting services for Southern Ontario. We are committed to providing our clients with relevant and expert advice for investing, financing and information purposes. Our team is currently looking for a full-time Administrative Assistant in our...