Intermediate Project Lead/business Analyst

1 week ago

Waterloo, Canada Manulife Full time

**_We are a _**_leading financial services provider committed to making decisions easier and lives better for our customers and _**_colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. _**_To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. _**

**Working Arrangement**

Hybrid

**Key Accountabilities**:

- Facilitate the development of project scope, risk, impacts and quality criteria
- Develop and/or review project requirement documents (i.e. Business Requirements, Test Strategy, Functional Specification)
- Provide analysis of product additions and enhancement projects for system changes impacting accounting
- Develop test strategies and support development of test plans for function and user acceptance testing
- Understands risks and issue logging, along with proposed mitigating solutions
- Build strong relationships with project partners and deal with crisis resolution
- Identify and execute on process improvements through process mapping and re-design
- Prepare recommendations and implement mechanisms to improve the effectiveness and efficiency of business and finance processes and controls
- For Finance initiatives, develop detailed project plans, maintain information on progress, milestones and deliverables, communicate project status to key partners
- Manage finance needs by prioritizing and delivering on admin system enhancements

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.

**What we are looking for**
- Business analyst experience with 1-3 years of progressive experience supporting small to medium-sized projects
- Knowledgeable about financial services and insurance related products
- Good interpersonal and communication skills required to liaise with colleagues and develop relationships across the organization to resolve project issues
- Ability to exercise flexibility and judgment in assessing business issues and associated risks while staying focused on project deliverables
- Determined and motivated to work independently to produce quality results on time
- Proven analytical and problem solving skills with the ability to quickly learn new concepts/processes
- Ability to establish priorities and manage tasks with accuracy and attention to detail
- Ability to negotiate, influence and resolve conflicts with project team members and flexible when faced with challenges and change
- Experience in both Waterfall and Agile project methodology

**Additional Asset**:

- Business Analyst or Project Management Professional certification
- Product Owner certification

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all partners and has a positive social and environmental impact.

**About John Hancock and Manulife**

**Manulife is an Equal Opportunity Employer**

**Salary & Benefits**

The annual base salary for this role is listed below.

**Primary Location**

Waterloo, Ontario

**Salary range is expected to be between**

$55,125.00 CAD - $91,875.00 CAD

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short

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