Service Technician Apprentice Level 2

1 month ago

London, Canada Jaguar Land Rover London Full time

**Who are we?**

For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Representing 23 brands throughout 19 locations. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences.

**What are we looking for?**

At Rafih Auto Group we believe that our people are our biggest asset and our greatest strength. We understand the industry and the world is changing every day, and that is why we are always proactive and prepared to meet challenges with determination, collaboration, innovation, and enthusiasm. We are seeking passionate, dynamic, and driven individuals who share in our strong commitment to excellence and success to join our incredible and industry leading Canadian team.

We are seeking individuals interested in the role of **Service Apprentice Technician **at Jaguar Land Rover London. The Service Apprentice Technician, under the direction of the Service Manager, will primarily be responsible for conducting diagnostic procedures to determine vehicle maintenance requirements and providing accurate repairs for our customers vehicles.

**Job Qualifications**:

- Valid driver's license with a clean driving record
- Ability to lift heavy items and to stand for long periods of time

**Job Requirements**:

- Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
- Diagnoses cause of malfunctions and performs repair
- Communicates with parts department to obtain needed parts
- Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time
- Documents all work performed and recommended on the repair order including diagnostic trouble codes and cause and correction.
- Road tests vehicles when required and references job aid forms to qualify complaint
- Participates in manufacturer-sponsored training programs, schools, and events
- Reviewing manufacturer’s recall bulletins and ensuring that all steps are followed as per the guidelines set forth by the manufacturer
- Ensure that you are achieving all Xtime KPI’s as directed by the management team

**Why choose Rafih?**
- Competitive compensation and bonus plans
- Competitive Employee Benefits program
- Comprehensive training to set you up for success in your role
- A leadership team which strongly believe in providing personal and professional growth opportunities, mentorship, ongoing training, and continuous support
- Advancement opportunities
- A company culture focused on inclusivity, diversity, employee wellness, and community engagement
- Employee engagement and recognition events
- Rafih Auto Group is an equal opportunity employer. We have accommodation processes and policies in place and will provide accommodation for applicants and employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resources department so that arrangements may be made throughout the selection process and prior to the beginning of employment. _

We appreciate your interest in joining our incredible team at Rafih Auto Group, however only applicants that are contacted for an interview, will be considered at this time.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- London, ON N6L 1J9: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- automotive technician: 1 year (preferred)

Licence/Certification:

- Driver's License (preferred)

Work Location: In person

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