Monitoring Operator

2 months ago

Stoney Creek, Canada Stealth Monitoring Full time

We are currently seeking **Monitoring Operators (Full Time - French Bilingual)** to help us provide and deliver quality service to our clients, North America wide. Reporting directly to the company’s Monitoring Supervisors, this role is critical to the success and reputation of our company, as we rapidly grow in the marketplace.

**What we are looking for in a team member**:

- Individuals who have a high attention to detail, and ability to identify potential security risks.
- Experience in contacting emergency services, such as police, ambulance, and fire is preferred, but not necessary.
- Ability to remain calm and composed in high-pressure situations.
- Proficient in computer usage, including familiarity with software such as MS Office, Google Chrome, and other basic computer programs.
- Sound communication skills, both oral and written in English and French, is necessary.
- A post-secondary education or equivalent experience, in any field.
- Flexibility in the days you are available, with availability to work day, night, and weekend shifts. We operate 7 days a week, 365 days a year, including holidays.
- Ability to work 12 hour shifts, while seated at a desk.
- Availability to work 7 shifts (84 hours) in a 2-week period.
- Quality references that will vouch for your work, attitude, and attendance.
- Ability to provide a clear criminal background check.

**Responsibilities**:

- Remotely monitor CCTV cameras to ensure the safety and security of client premises.
- Conduct surveillance to detect and prevent theft, vandalism, or other illegal activities.
- Maintain accurate records of incidents in internal software programs and report any suspicious behavior to appropriate authorities.
- Collaborate with law enforcement agencies as needed.

**Here’s What We Offer**:

- Competitive starting wage of $25.00/Hour.
- Regular and competitive, merit-based increases.
- Performance based quarterly incentives.
- Full training on all duties, responsibilities, and procedures, with ongoing support.
- Monthly performance feedback and training, to ensure ongoing success.
- Career advancement opportunities.
- Call-in bonuses for extra or short notice shifts.
- Extended health benefits, upon completion of probationary period, which include: Extended health care, Dental care, Disability insurance, and Life insurance.
- Employee assistance program.
- 24/7 access to on-site, employee gym.
- Monitored on-site parking.
- The opportunity to work with new and quickly evolving technologies, within the security industry.

Caliber Communications Inc. is an equal opportunity employer and complies with all fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability, pregnancy, or other legally protected status. The above statements are intended to describe the general nature and duties of this position and are not intended to be comprehensive.

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