IT Strategic Project Manager
3 weeks ago
**Schedule**
Monday - Friday; 8:30 am to 4:30 pm
**Education Level**
Bachelor’s degree in Computer Sciences, Business or a related field of study
**Career Level**
10 years of relevant experience
At McMaster University, our people are our most valuable asset. We strive to attract, develop, and retain talented faculty and staff, and to foster inclusive excellence which values the strengths, perspectives, and contributions of each individual. McMaster’s profile and stature has evolved to one of the Top 70 Universities in the World and we are recognized as Canada’s Most Research Intensive University. McMaster is also recognized as one of the top employers in the Hamilton/Niagara region and has been recognized as one of Canada’s Top Diversity employers in each of 2019, 2020 and 2021.
Our University Technology Services team mission is to provide exceptional customer service and a high level of support to the McMaster community. Critical to the success of this role we stand by and value integrity, mutual respect, collaboration and cooperation in support of the University’s IT Strategic Vision of a connected One IT community.
**About the Position**
The Project Manager reports to and works closely with the Associate Director of Strategic Projects and as a member of the IT Strategy Implementation Team also within the office of the Assistant Vice President and Chief Technology Officer. The Project Manager is responsible for leading and managing multiple concurrent IT Strategy Implementation projects across multiple lines of business to meet quality, budget and time objectives.
This role requires a professional with a demonstrated record of solid enterprise Project Management experience with the ability to implement strategic enterprise level projects. These projects identified during the IT strategic planning process and approved through the IT Governance process. The IT Governance process is a framework for aligning IT resources with the strategic direction of the University; ensuring that projects are evaluated against a common framework, a broad group of stakeholders are involved in the proposal and evaluation process and that projects are monitored and measured.
**Key Responsibilities**:
**Project and Program Management**
- Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, risks and issues.
- Lead walkthroughs and reviews of new project plans, stakeholder communication, documented success criteria and risk mitigation strategies. Organize and conduct start-up sessions to communicate requirements and project plans, and to initiate team building.
- Develop executive level communication regarding all aspects of the project. Develop and maintain project plans, prepare project status reports and keep management, clients and other project stakeholders informed of the status.
- Develop and manage project budget, time lines and milestones for presentation to senior management.
- Evaluate work product to ensure adherence to established functional and operational specifications.
- Conduct in-depth client interviews to determine scope, priority and constraints of business needs.
- Lead the development of project charters, business case documents and cost justifications.
**Manage Client and Vendor Relationships**
- Manage work assignments of internal staff and schedule and monitor adherence to procedures, protocols, and standards.
- Partner with the Technical Team to maintain the information technology issues database, create new issues and tracking the status of open issues.
- Ensure proper setting of priorities, problem resolution and incorporation of changing events and conditions into the project from business, technical and political perspectives.
- Plan, coordinate, and schedule meetings for effective user groups, focus groups, and advisory boards.
**Organizational Responsibilities**
- Coach and mentor junior staff in order to ensure a highly motivated and technically competent team.
- Act as an on-site team lead responsible for planning, coordinating, and scheduling work assignments to ensure the completion of assigned projects.
- Remain current with relevant development and project methodologies.
- Remain current with security policies and procedures and work with System Administrators to implement security changes.
- Remain current with the different levels of testing and develop simple use cases and test scripts.
- Promote the use of the Project Management framework, identifying enhancements and process improvements based on lessons learned.
- Provide feedback to direct managers on work completed by project team members, this iofmraiton to be included in performance reviews and objectives
**Technical Recommendations, Training and Systems Testing**
- Manage the development of prototypes of interfaces and attributes based on user requirements.
- Develop and conduct peer reviews of business requirements to
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