Residential Service Manager

3 weeks ago


Richmond, Canada Ashton Plumbing Heating & Air Conditioning Full time

**About Us**

Ashton Mechanical Group is a leading provider of HVAC services. Our experienced technicians work throughout the Lower Mainland providing, heating, air conditioning, ventilation, and mechanical system service and maintenance. We provide a professional work environment with career advancement for when you are ready to take the next step.

We are proud to say we have never laid anyone off due to shortage of work.

**A few quick facts about Ashton Service Group**:

- We are a family business with 120+ employees proudly serving Metro Vancouver for 35+ years.
- Our **Residential Team **services homes throughout the Lower Mainland, completing around 10,000 service calls and 600 installations per year.
- We are proud to have worked for notable companies and several municipal governments including the City of Vancouver, City of Richmond, Cadillac Fairview, Westbank, and Wynford Properties.

**Compensation & Perks**
- Competitive wage range of $90K-$110K per year, based on a combination of education and experience
- Incentive and bonus plans
- 3-weeks paid vacation to start
- Extended health and dental benefits
- 5% RRSP matching
- Paid training to support continuous growth and to encourage promotion and advancement within the company
- New technology including iPhone, laptop, and iPad and access to integrated software
- State of the art tools, parts, and supplies
- Work anniversary gift & birthday gift
- Pancake and food truck breakfasts, BBQ lunches Company sponsored team building events including weekend fishing trips, baseball games, golf tournaments, go karting, paintball, mani-pedis, and an annual Christmas party.

**Responsibilities**
- Recruit, hire, train and improve the field technicians.
- Work with the dispatch department to make sure the right technician goes to the right job.
- Bring more energy than you take, because you will set the tone every day for the entire department.
- Inspire technicians to hit their goals. Train, develop, and hold your team accountable to exceptional performance standards.

**Qualifications & Requirements**
- Possess the ability to inspire both personal and professional growth in our team members.
- Ability to provide unparalleled customer satisfaction.
- Ability to drive team performance to achieve all business goals and objectives.
- Be detail oriented and a highly organized multi-tasker with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment.
- Sales and sales management experience are an asset
- Technical background in Plumbing and HVAC/R is an asset



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