Parts Advisor

6 months ago

Mississauga, Canada Mazda Full time

Erin Mills Mazda is looking for a **Parts Advisor**

**Job Duties**:

- Efficiently help customers select parts and provide internal and external customers (retail and shop) with high-quality service.
- Answer telephone calls, indicate prices, and provide any other information.
- Take orders for parts by telephone, technician counter, retail counter, and wholesale accounts.
- Receive payments from retail customers.
- Handle customer complaints immediately and according to the dealership's guidelines.
- Excellent interpersonal skills with an upbeat and engaging attitude.
- Customer relationship skills including listening and the ability to communicate effectively.
- Excellent verbal communication and writing skills.
- Ability to manage customer complaints and resolve difficult situations.
- Organized and pays attention to detail.
- Ability to follow set and standard procedures.
- Excellent time management skills and the ability to multitask.
- Flexible and open to change; take on special tasks as needed.
- Ability to work independently and take self-initiative
- Must have a valid driver's license and a clean driver's abstract.
- Strong knowledge of automotive parts and technical/mechanical repairs.
- Basic computer skills.

**Why Work for Erin Mills Mazda**:

- Work-life balance opportunities.
- Job-specific coaching & training programs.
- Grow your career as a part of our "Promote from within culture".
- Comprehensive health and dental coverage.
- Employee wellness & assistance programs.
- Employee vehicle pricing programs.
- Dealership and group social events.
- A family business built by a growing team of family mindsets.
- Go to our website to see more about our company and the many reasons why you will want to work for us_
- Queensway Auto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace._
- We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions._

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