Parts Advisor

3 days ago

Mississauga, Canada Inter-Continental Gear & Brake Full time

Overview:
We are seeking a highly organized and detail-oriented Parts Advisor to join our team. As a Parts Advisor, you will be responsible for managing inventory, assisting customers with their parts needs. This is a key role in our organization, as you will play a crucial part in providing exceptional customer service and maintaining an accurate parts inventory.

This is a Full-time position, Monday to Friday 8AM-6PM. There is also plenty of overtime available if interested.

**Duties**:

- Assist customers in identifying and purchasing the correct parts for their vehicles
- Using Part Catalogues & online tools to look up vehicle breakdown and parts lists
- Process parts orders and ensure timely delivery to customers
- Provide exceptional customer service by addressing inquiries, resolving issues, and offering product knowledge
- Organize and maintain the parts department to ensure cleanliness and efficiency

**Skills**:

- Excellent English skills are a necessity
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Sales-oriented mindset with the ability to identify opportunities for upselling
- Knowledge of automotive parts is a must
- Ability to work in a fast-paced environment while maintaining attention to detail
- Strong problem-solving skills to address customer inquiries or issues promptly

Join our team as a Parts Advisor and contribute to our commitment to providing exceptional customer service. We offer competitive compensation, benefits, and opportunities for career growth within our organization.

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekends as needed

Supplemental pay types:

- Commission pay
- Overtime pay

Work Location: In person

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