Team Manager

4 weeks ago


Vancouver, Canada Maison Valentino Full time

**Location**:
Vancouver, CA

ID: 8979

WHY WORK FOR VALENTINO

A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.

WHAT WE BELIEVE IN

Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.

WHO ARE WE LOOKING FOR

A Team Leader for our new Concession Boutique opening this summer in Holt Renfrew. The Teamlead will be responsible to execute the business strategy by supporting management to the continuous development of client engagement and connection. Ensure the budget and targets are achieved through the team. They will be a key player to drive strategic performance and store KPI’s. This role has a base salary and comission.

**Key Responsibilities**:
**Team Leadership**:
Point of reference for the client advisors on Valentino policies and procedures
Continuously focus client advisors to smoothly transition from transactions to relationship building emphasizing proactive engagement, increase distant sales engagement, Empathy (listening to clients)
Support store management with assigning responsibilities to the team
Reflect the corporate image in terms of standing and ensure that the team is aware of these standards.
Promote a positive and professional team environment that fosters trust, integrity and excellent performance standards, product handling standards, leading by example.
Ensure the proper onboarding and training of new hires
Liaise with Store Manager/Director in order to delegate tasks and responsibilities to other team members
Partner with Store Manager and Corporate Partners on specific tasks / projects (CRM calling campaign, action plan on cross selling, prospect registration and follow-up, action plan on achieving KPI’s)
Ensure regular and effective cascading of company contents through: morning briefings, products and CRM trainings

**Client Centric Activities**:
Responsible for client experience in store, offer an exceptional Client Experience by ensuring excellent Client Journey standards.
Coach team to maximize every chance to connect and convert, retain new clients and reactivate lost clients; constantly up-to-date regarding store sales progress positively communicate it to team
Ensure the proper execution of CRM activities for the achievement of retention, upgrading and prospects conversion targets.
Ensure continuous communication and progress on performance KPI’s as assigned.
Ensure the inclusion of digital tools and assets in the client journey and in the clienteling routine and foster sales in partnership.
Listen and communicates feedback of clients by highlighting all relevant information to Store Manager/Director and corporate partners.
Assist client advisors and/or personally manages VIP and Top Spender Clients.
Manages all delicate situations regarding sales activities or after sales (boutique returns, end of season, customer returns, repairs, complaints).

**Merchandise**:
Adheres and ensures the loss and prevention policies and guidelines set by the HQ and corporate in regards to safety of the team and products, store image and operations.
Communicate effective and in a timely manner with Store Manager/Director and buying team in order to guarantee stock provision and the proper mix.
Liaise with in store operations team to ensure organization and systems are in place and maintained for smooth client experience
Ensures all the necessary measures for the safety of valuable products, materials and furnishings in both sales floor and stockroom.
Manage end of season returns and product transfers.
Supervise regular cycle counts, inventory management as required and promptly communicates all information regarding stock to the sales team.
Promptly communicate to the Store Manager/Director information and needs regarding all products of the department in order to prevent any problems.
Ensure visual criteria and verify guidelines execution in store.

**Operations**:
Where an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving)
Ensure administration and operations procedures are properly followed, lead by example
Manage cash and payment systems and safety of goods in accordance with Company procedures and policies.

**Requirements**:
Min 5 years of experience in luxury retail industry
Proven track record in sales and/or team development
Excellent knowledge in product and client journey
Strong business acumen, understanding of store and team performance and KPI’s
Has positive and effective team management skills, motivates team
Must be a team player
Excellent organizational and follow up and time management skills
Demonstrates confidence and ability to develop relationships with clients, tea



  • Vancouver, British Columbia, Canada Lifecycle Manager Full time

    About the RoleWe're looking for a highly experienced Corporate Controller to join our finance team. The successful candidate will have a proven track record of managing complex financial operations, leading cross-functional teams, and driving strategic decision-making.Key Responsibilities:Lead Financial Operations: Oversee accounting operations, ensuring...

  • Financial Director

    3 days ago


    Vancouver, British Columbia, Canada Lifecycle Manager Full time

    Job SummaryWe're seeking a seasoned Corporate Controller to lead our financial operations, ensuring accuracy, compliance, and efficiency in all accounting processes. As a key player in strategic financial decision-making, you'll work cross-functionally to optimize financial processes and support our continued growth.Responsibilities:Financial Reporting &...


  • Vancouver, British Columbia, Canada Lifecycle Manager Full time

    Job DescriptionThe Corporate Controller will be responsible for leading our financial operations, including accounting, reporting, and compliance. This role requires a strong technical background, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Accountabilities:Financial Reporting: Prepare accurate and...


  • Vancouver, Canada My House DesignBuild Team Ltd. Full time

    We are: An Award Winning, dynamic, collaborative team providing Residential Renovations & Custom Homes to clients throughout the Lower mainland; with a mission of Service, Excellence, and Innovation. You are: A career-oriented and highly skilled residential construction Team Manager with attention to details seeking a fulltime, creative opportunity, in a...


  • Vancouver, British Columbia, Canada Altis Technology Full time

    Job DescriptionWe are seeking an experienced Benefits Team Manager to join our team at Altis Technology. In this role, you will oversee a team of leaders responsible for managing disability claims. Your primary goal will be to coach and mentor these managers, ensuring they have the necessary support and resources to effectively lead their teams.About the...


  • Vancouver, British Columbia, Canada BLOCK Full time

    As a key member of our Identity Lifecycle team, we are looking for an experienced Engineering Team Manager to lead our technical efforts.About UsBLOCK is a global technology company that develops innovative financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow, and save for our 50+ million monthly active...

  • Team Manager

    23 hours ago


    Vancouver, Canada Tiffany & Co. Full time

    **Overview** The Team Manager will support the Director in leading and developing sales, operations, and security teams to meet and exceed sales targets and elevate the Tiffany store experience. They will assume oversight for the store when the Director is not present. A dynamic, attentive, and inspiring leader, they mentor the team and act as a Guest...


  • Vancouver, British Columbia, Canada Alvéole Full time

    Regional Team Manager - North America West remote Vancouver, BC, Canada . full-time . August 4, 2023 Description Alvéole is a Montreal-based social company cultivating greener cities and more connected communities in 40 cities worldwide. The certified B Corp and 1% for the Planet member brings nature-based solutions such as honey bee hives,...


  • Vancouver, British Columbia, Canada Uniserve Communications Corporation Full time

    About the RoleThe System Team Lead is responsible for overseeing the day-to-day functions of their team. They act as a leader and mentor, ensuring team members are happy, motivated, and efficient.They have a constant pulse on the business, generating reports and keeping an eye on critical metrics while liaising with other departments to ensure what they...


  • Vancouver, British Columbia, Canada Promote Project Full time

    Leadership Role for Technical ProfessionalsPromote Project invites applications from seasoned technical leaders to fill the position of Group Lead, Technical Program Management. This key role will lead a team of Technical Program Managers, focusing on the development, support, and maintenance of our platform's core systems. The successful candidate will...


  • Vancouver, British Columbia, Canada T-Net British Columbia Full time

    About the OpportunityT-Net British Columbia is seeking a highly skilled technical team manager to join our team. As a technical team manager, you will be responsible for leading a team of engineers to deliver high-quality software solutions.The successful candidate will have a strong background in software development and technical expertise, enabling them...


  • Vancouver, British Columbia, Canada Foundation Talent Full time

    Job DescriptionFoster a high-performance and collaborative culture as the Director of Internships, overseeing the growth of our engineering team from 15 to 50 engineers.Key Responsibilities:Lead and mentor a team of IC engineers, ensuring technical excellence and career growth.Drive the roadmap planning, execution, and technical strategy for enterprise-grade...


  • Vancouver, British Columbia, Canada GLENTEL Full time

    Unlock Your Potential as a Wireless Store Manager:The Mobile Shop is seeking a driven individual to lead our team of Mobilists. As a Store Manager, you will play a pivotal role in guiding customers towards their optimal phone choice and rate plan options, while promoting connected home services that meet their needs.Cultivate Customer Success: Utilize your...

  • Sales Team Manager

    5 days ago


    Vancouver, British Columbia, Canada The Bullpen Full time

    Welcome to The Bullpen:We're a dynamic outsourced sales squad dedicated to helping tech startups achieve their goals. As a BDR Manager, you'll be responsible for leading our team, developing strategies, and driving results.Responsibilities:Coach and mentor reps to improve cold calling and objection-handling skillsTrack team performance and ensure they meet...


  • Vancouver, British Columbia, Canada Amazon Full time

    We are looking for an exceptional Engineering Team Manager to join our team at Amazon. As a key member of our leadership team, you will play a critical role in driving the success of our engineering organization. Your primary responsibility will be to lead a team of high-performing engineers in designing, developing, and delivering cutting-edge solutions...


  • Vancouver, Canada My House DesignBuild Team Ltd. Full time

    We are: An Award Winning, dynamic, collaborative team providing Residential Renovations & Custom Homes Design/Build services to clients throughout the Lower mainland; with a mission of Service, Excellence, and Innovation. You are: A career-oriented and highly skilled residential construction worker with attention to details seeking a fulltime, creative...


  • Vancouver, Canada My House DesignBuild Team Ltd. Full time

    We are: An Award Winning, dynamic, collaborative team providing Residential Renovations & Custom Homes Design/Build services to clients throughout the Lower mainland; with a mission of Service, Excellence, and Innovation. You are: A career-oriented and highly skilled residential construction worker with attention to details seeking a fulltime, creative...


  • Vancouver, Canada My House DesignBuild Team Ltd. Full time

    We are: An Award Winning, dynamic, collaborative team providing Residential Renovations & Custom Homes Design/Build services to clients throughout the Lower mainland; with a mission of Service, Excellence, and Innovation. You are: A career-oriented and highly skilled residential construction worker with attention to details seeking a fulltime, creative...


  • Vancouver, Canada My House DesignBuild Team Ltd. Full time

    We are: An Award Winning, dynamic, collaborative team providing Residential Renovations & Custom Homes Design/Build services to clients throughout the Lower mainland; with a mission of Service, Excellence, and Innovation. You are: A career-oriented and highly skilled residential construction worker with attention to details seeking a fulltime, creative...


  • Vancouver, British Columbia, Canada Themis Solutions Inc. Full time

    Job Details:We are seeking a highly skilled Engineering Team Manager to join our Engineering team at Themis Solutions Inc. This role is available to candidates across Canada.The ideal candidate will have a strong background in software development, diverse knowledge, and the ability to help their team solve complex technical problems. They will devise...