Product Consultant

4 weeks ago

Calgary, Canada Eco Medical Equipment Full time

ECO Medical Equipment is one of the largest home medical equipment vendors in Western Canada and has been serving Edmonton and the surrounding area with quality home care mobility and accessibility equipment for 40 years. We know that our clients depend on us to provide them with high quality products and efficient support and service.

We are looking for a self-motivated individual that is looking for a fulfilling career opportunity in the home medical equipment industry as a Product Consultant at our high-volume Calgary location. The Rehab Product Consultant provides professional sales relations and solutions with private clientele, government authorized Therapists, as well as funding agencies.

This individual should be comfortable dealing with vulnerable people that have various special needs and be empathetic to their circumstances. If you possess the skills required, are passionate about helping people and thrive working in a fast-paced family-oriented work environment we would love to meet you

**What we offer our employees**:
Benefits that include:

- Health & Dental
- Life Insurance
- Long Term Disability
- Flexible Spending Account (Health Care Spending, Group RRSP, Taxable Wellness, Tax-free savings and more options) $300 per year for Single, $600 per year for Family)
- Emergency Travel Assistance
- Employee Assistance Program
- Employee discounts that extends to family members
- Perkopolis Membership that includes discounts for flights, hotels, entertainment, shopping, automotive and much more
- $150 towards Safety Shoes every two years
- Continuous improvement towards adding more value to employee benefits
- Vacation increases to three weeks on 3rd anniversary, four weeks on 9th anniversary and five weeks on 16th anniversary
- Long Service Recognition Program
- Ongoing training and development
- Patience, compassion and strong listening skills
- Clear communication and a positive attitude
- Excellent time management capabilities and flexibility
- Client focused including going above and beyond so our clients leave feeling everything has been taken care of for them
- Willingness to learn and develop new skills
- Computer skills required

**Responsibilities**:

- Manage specific sales territory (TBD)
- Advise clients and Therapists on the selection of Mobility, Seating, Positioning, Accessibility equipment and Home Care supplies
- Work directly with Occupational and Physical Therapists in a team to develop and implement an appropriate plan for setting clients up with mobility and seating equipment.
- Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
- Establish and maintain positive, productive and mutually beneficial relationships
- Forecast and influence stock levels based on data from the field, determined in conjunction with many components of the supply management chain
- Control and monitor inventory of trial equipment used by Therapists in the assessment process of client needs and requirements.
- Coordinate with internal sales and support employees to provide efficient service to address clients needs and provide a positive outcome
- Safely operate provided company vehicle as well as maintenance
- Includes travel to various facilities as necessary to provide services and attend training as required
- Register equipment, process paperwork necessary including quotes and prior approval documents for funding and billing, as well as provide appropriate billing codes to Therapists for AADL billing purposes
- Protect company assets

**Minimum Education and Experience**
- Post-Secondary education in Physical Therapy or Occupational Therapy an asset
- Minimum 2-3 years’ experience as a Product Consultant for Rehabilitation Equipment including area of Seating preferred
- Current manufacturer certificates (Ex. Sunrise Medical, Pride Mobility, Invacare, Permobil, an asset
- Knowledge of AADL required
- Knowledge and experience with Windward POS system an asset
- Managing processes and a knowledge of the market and clients’ needs
- Customer service experience

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Rehab Product Consultant: 3 years (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

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