Service & Installations Coordinator

3 weeks ago


Edmonton, Canada Dyand Mechanical Systems Inc. Full time

**Qualifications**:

- 2 years scheduling experience
- 3 years of Data entry
- Strong computer skills in a variety of different areas such as: Windows, Word, Excel, Outlook
- Excellent organization and ability to multi-task
- Strong customer service and interpersonal skills
- Analytical and critical thinking abilities
- Accuracy and high attention to detail is required
- Effective time management
- Must be fluent in English, written and spoken

**Daily Tasks**:

- Maintain information and all updates from builders in scheduling software
- Prepare and update job files and work orders for new construction field staff and service technicians
- Maintain strong communications between managers and field staff
- Coordinate with warehouse staff for material requirements and package preparation for scheduled HVAC Installations
- Order and monitor service parts required to purchasing department for service technicians
- Communicate with Operations Manager & Service Manager on scheduled jobs and field staff requirements
- Completing a variety of reports for payroll and department manager
- Maintain a high level of customer service with new home builder accounts as well as homeowners
- Update Story Keeper with information pertaining to the job including customer and technician concerns
- Respond to all installation related customer questions and concerns in a timely manner

The employee will be reporting to the Operations Manager

Monday to Friday

Hours: 7:30 AM - 4:00 PM

**Job Types**: Full-time, Permanent

**Salary**: From $21.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

**Experience**:

- scheduling: 2 years (preferred)



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