Information Technology Support Specialist
4 weeks ago
MBS Inc. employs 45 people working on the Ford of Canada team in several departments at their Company Headquarters in Oakville Ontario, at the Innovation Connectivity Centre in Kanata, as well as at Volvo Cars of Canada Corp in Richmond Hill, Ontario.
Serving Sales, Marketing, Financial Services, Payroll, Dealer Claims Payments, Treasury, IT, Human Resources, and National Service Operations Departments.
MBS fully complies with all AODA (Accessibility for Ontarians with Disabilities Act) legislation and encourages all applicants to request assistance whenever required for interviews.
**All applicants must be legally allowed to permanently work in Canada.**
**RESPONSIBILITIES**
- Provide direct Face-to-Face world class end user support experience with an emphasis on quality resolutions
- Provide hardware support and warranty support for current desktop, laptop, tablets and workstation devices
- Recommend and/or perform upgrades on systems
- Work with procurement staff to purchase hardware and software
- Provide basic support for mobile devices and printers
- Network troubleshooting
**Requirements**:
- Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area
- Basic experience of IT with basic understanding of networks, Intel servers and telecoms
- Familiarity or significant experience with Ubuntu Linux operating system very beneficial
- Strong problem solving and critical thinking skills
- Must be self-motivated and the ability to work independently with mínimal supervision
- Valid driver’s license and reliable transportation
**Job Types**: Full-time, Contract
Contract length: 12 months
Schedule:
- Monday to Friday
**Experience**:
- IT Support or Help Desk: 5 years (required)
- Ubuntu Linux: 2 years (preferred)
Work Location: In person
Expected start date: 2023-07-19
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