Customer Service Representative and Bookeeper

6 months ago


Courtenay, Canada Hidden Treasure Restorations Courtenay Ltd. Full time

'''
**Duties**:

- Assist customers with inquiries, account issues, and general support
- Process customer orders
- Data entry into QuickBooks Desktop, A/R, A/P, Payroll, Month End reconciliations etc.
- Maintain customer records and update account information as needed
- Collaborate with other departments to resolve customer concerns and ensure customer satisfaction. Work closely with the Estimator to ensure scheduling needs are met, follow up on Parts orders etc.
- Handle customer complaints or escalations with professionalism and empathy
- Follow company policies and procedures to ensure consistent service delivery

**Requirements**:

- High school diploma or equivalent
- Proven experience in a customer service role
- Strong communication skills, both verbal and written
- Proficient in using QuickBooks Desktop for account management
- Good working knowledge of accounts receivable, accounts payable, payroll, and account reconciliation processes
- Issue T4's, process ROE's etc. as required
- Able to process all GST, PST, WCB remittances
- Detail-oriented with excellent organizational skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and ability to handle difficult situations with patience and empathy
- Ability to work independently as well as part of a team

We offer competitive compensation, and a comprehensive benefits package. If you meet the above requirements and are passionate about providing excellent customer service, we would love to hear from you

'''

**Salary**: From $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Bookkeeping: 1 year (required)
- Customer service: 1 year (preferred)

Ability to Commute:

- Courtenay, BC V9N 9P8 (required)

Work Location: In person



  • Courtenay, Canada Hidden Treasure Restorations Courtenay Ltd. Full time

    ''' **Duties**: - Assist customers with inquiries, account issues, and general support - Process customer orders - Data entry into QuickBooks Desktop, A/R, A/P, Payroll, Month End reconciliations etc. - Maintain customer records and update account information as needed - Collaborate with other departments to resolve customer concerns and ensure customer...


  • Courtenay, Canada Mid Island Liquor Full time

    _**Mid Island Liquor is looking for a full-time Customer Service Representative at our Driftwood Liquor Store in Courtenay, BC**_ Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: -...


  • Courtenay, Canada Mid Island Liquor Full time

    _**Mid Island Liquor is looking for a full-time Customer Service Representative at our Driftwood Liquor Store in Courtenay, BC**_ Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! **Things you’ll do**: -...


  • Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Courtenay is looking for a Customer Service Representative to provide exceptional customer experiences and support our sales team. As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and maintaining a positive and friendly attitude.Key Responsibilities:Provide...


  • Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Courtenay, Canada Motion LP Full time

    **Consider joining us as a Customer Service Representative if**: You are a multi-tasker in the truest sense, who thrives on juggling projects, demands, and timelines - and doesn’t get overwhelmed doing so. You have a couple of years of customer-facing experience, and you want an opportunity to channel your passion for outstanding service into a role where...


  • Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Food Service Representative to take customer orders, prepare food items, and provide excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and accurately.Prepare food items according to customer preferences.Maintain a clean and organized food counter and restock supplies as needed.Handle...


  • Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    Job OverviewbeBee Professionals in Courtenay is seeking a highly skilled Customer Service Representative to manage customer transactions and provide a positive shopping experience.Salary and BenefitsWe offer a competitive hourly wage of $$18.50-$20.00 per hour, plus performance incentives, flexible scheduling, shift options, employee discounts on store...


  • Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    Job SummaryWe are seeking a skilled and friendly Cashier to join our team at beBee Professionals in Courtenay. As a Cashier, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key ResponsibilitiesProcess customer purchases and handle cash, credit, and debit...


  • Courtenay, Canada COLONIAL COUNTERTOPS LTD. Full time

    **Company description** Established in 1970, Colonial Countertops brings over 50 years of excellence to the industry. Founded by Roko Kliman three generations ago, we are still family owned and operated today. We pride ourselves on quality, locally fabricating and installing custom countertops for residential and commercial projects alike. **Position...


  • Courtenay, Canada BMO Financial Group Full time

    585 England Avenue Courtenay British Columbia,V9N 2N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Courtenay, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    Job SummaryWe are seeking a skilled and customer-focused Cashier to provide exceptional service and support to our customers at beBee Professionals in Courtenay.Key Responsibilities:Process customer transactions with accuracy and efficiency, handling cash, credit, and debit payments.Provide personalized assistance and support to customers, ensuring a...


  • Courtenay, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    As a Service Excellence Representative, you will be responsible for delivering exceptional customer experiences. You will handle customer inquiries, resolve issues, and provide information about our products and services.Key Responsibilities:Provide personalized service to customers.Collaborate with team members to improve service processes.Document customer...


  • Courtenay, British Columbia, Canada beBee Professionals Full time $35,000 - $45,000

    In beBee Professionals, we are seeking a highly skilled and dedicated Customer Service Representative to join our team in Courtenay, Canada. This role involves providing exceptional service to customers by responding to inquiries, resolving issues, and collaborating with colleagues to improve service processes.Key Responsibilities:Respond to customer...


  • Courtenay, Canada Lordco Parts Ltd. Full time

    **Position: Cashier/Customer Service Representative** **Location: Courtenay, BC** - Are you looking for a full-time, entry-level job close to home? Do you love interacting with people? Do you value providing customer service with a smile? Join our Courtenay, BC, team and let work, work for you._ Lordco Auto Parts is Canada’s largest independently-owned...


  • Courtenay, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Technical Service Representative, which we call Service Agent. In this role, you will take care of our customers’ service and repair needs. No experience required, we will equip you with the skills and knowledge to confidently assist our customers. Join us and...


  • Courtenay, Canada Indigo Books & Music Full time

    **Company Description** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...