Dispatch Supervisor

2 months ago


Québec, Canada Trimac Transportation Full time

**Dispatch Supervisor - Montreal, QC**

**WHY TRIMAC?**

At Trimac we change lives. We build futures for our employees. We believe employees are the backbone to everything that we do.

Our hauls are priceless. They ensure that you and your family have access to valuable necessities that you use in everyday life. Anything from the fuel needed for a cross-country vacation, the paint you used to prepare your new baby's room, or the cement for the driveway of your first home. No matter the role, we know that everyone working with us makes a difference in the lives of others. Here at Trimac, we have a story to tell. We are a company rich in history and with a large presence across North America. So, the question is, are you ready to change a life with Trimac?

**THE ROLE**

**People**
- Select, train and onboard Dispatcher and Load Planners.
- Establish employee schedules to ensure appropriate coverage and service requirements.
- Conduct employee performance evaluations, establishing goals and resolving performance issues.
- Assist and coach Dispatchers in the management of driver performance and relationships.
- Ensure a positive team environment between customers, Driver and Dispatcher.
- Communicate and provide constructive feedback as required.

**Financial**
- Accountable for the financial performance of the business dispatched by their team.
- Ensure achievement of key performance indicators (ie: Revenue mile%, RCR, cost per mile).
- Identify opportunities for increased profitability.
- Support the Area Manager in the development of the budget.

**Customers**
- In conjunction with the AreaManager, participate in weekly service and safety reviews.
- Primary escalation point for service and operation performance issues.
- In conjunction with Service Delivery team, establish communication protocols with customers.
- Order entry, status reporting, exception management, notifications.

**PERKS & BENEFITS**
- Competitive Salary.
- Medical Vision and Dental coverage.
- Life insurance.
- Disability insurance.
- three weeks paid vacation form the start.
- Pension Matching Program.
- Employee and Family Assistance Program.

**EXPERIENCE**
- Minimum three to five years of related experience and/or training.
- Minimum two years management experience.
- Bilingual French/English required.
- Sound knowledge for transportation industry.
- Excellent communication and managerial skills.
- Proficient in Microsoft Office Suite.

**TRIMAC SAFETY COMMITMENTS**
- We make Safety a part of every decision.
- We make Safetypersonal.
- We have the courage to intervene.

Trimac Transportation is an equal opportunity employer that is committed to employment equity. We value a diverse workforce and are committed to hiring practices that are fair and equitable.



  • Québec, Canada First Student Canada-Transco Full time

    At Transco, our Dispatchers are a constant reflection of our company’s commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. **At Transco, we are proud to offer**: Tremendous Career Advancement Opportunities due to a...

  • Dispatcher

    4 weeks ago


    Québec, Canada American Iron and Metal Full time

    **Company Description** Be part of AIM’s growing success.** American Iron and Metals Company (AIM) is a recognized global leader in the metals recycling industry, with more than 125 locations and 3,500 employees worldwide. We have continued to thrive over the past eight decades (we just celebrated our 86th anniversary!) thanks to the dedication of our...


  • Québec, Canada Remco Full time

    Imagine your career with Remco! A Leader in the warehousing & distribution industry as a Dispatcher; supporting our dynamic transportation team in a fast paced environment. Imaginez votre carrière avec Remco ! Un chef de file dans l'industrie de l'entreposage et de la distribution, en tant que répartiteur, soutenant notre équipe de transport dynamique...

  • Head of Department

    5 days ago


    Québec, Quebec, Canada Océan Full time

    ARE YOU LOOKING TO JOIN A GREAT COMPANY WHERE YOUR CONTRIBUTION WILL BE RECOGNIZED? READ ON, THIS OFFER IS PERFECT FOR YOU We are actively seeking a Head of Department – Dispatch to supervise the dispatch team, particularly by supporting the Supervisor – Dispatch in managing the team. The candidate will plan the personnel and the fleet to meet our...


  • Québec, Canada PAL Airlines Full time

    In the exciting and fast-paced aviation industry, there is much more happening than meets the eye. The aviation industry offers career opportunities that extend beyond those you normally see during the in-flight experience. At **PAL Airlines** we recognize this bounty of opportunity and encourage our PALs to "Chart Your Course", design your own career path...

  • Service Supervisor

    2 months ago


    Québec, QC, Canada Strongco Full time

    Province: Quebec Branch: Val-d'Or Employment Type: Full Time Number of Positions: 1 Share: SUMMARY The Service Supervisor (or Lead Hand Technician) is responsible for the day-to-day operations and management of the service department, managing and monitoring the WIP. The candidate will ensure technicians have a full work schedule, either in the...

  • terminal supervisor

    5 days ago


    Québec, Quebec, Canada 9341-3631 Québec inc. Full time

    Education: Expérience: EducationNo degree, certificate or diplomaWork site environmentOutdoorsTasksPrepare production and other reportsRecommend measures to improve work methodsResolve work problems, provide technical advice and recommend measures to improve productivity and product qualitySupervise workers and projectsTrain or arrange for trainingDispatch...


  • Québec, Canada American Iron and Metal Full time

    Company Description American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of...


  • Québec, Quebec, Canada American Iron and Metal Full time

    Company DescriptionAmerican Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers.Become part of team...


  • Centre-du-Québec, Canada Annexair Inc. Full time

    Supervisor - After-Sales ServiceLooking for a stimulating job?Do you want to work on large-scale HVAC projects for prestigious clients such as NASA, Google, Harvard, Coca-Cola, or the US Army?Do you want to make a positive impact on the environment?Stop searching, come join us!Benefits of being on our team:Ultra comfortable and clean work environment2 weeks...


  • Centre-du-Québec, Canada Annexair Inc. Full time

    Supervisor - After-Sales ServiceLooking for a stimulating job?Do you want to work on large-scale HVAC projects for prestigious clients such as NASA, Google, Harvard, Coca-Cola, or the US Army?Do you want to make a positive impact on the environment?Stop searching, come join us!Benefits of being on our team:Ultra comfortable and clean work environment2 weeks...

  • Department Manager

    3 weeks ago


    Québec, Canada RONA Full time

    Department Manager Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the...

  • Department Manager

    3 weeks ago


    Québec, Canada RONA Full time

    Department Manager Language English Français (CA) Apply Now By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion of work-life balance Exclusive employee discounts Benefits: insurance (certain conditions apply), annual salary review, etc. Opportunities for advancement within the...

  • terminal supervisor

    2 weeks ago


    Québec City, Canada 9341-3631 Québec inc. Full time

    Education: Expérience: EducationNo degree, certificate or diplomaWork site environmentOutdoorsTasksPrepare production and other reportsRecommend measures to improve work methodsResolve work problems, provide technical advice and recommend measures to improve productivity and product qualitySupervise workers and projectsTrain or arrange for trainingDispatch...

  • terminal supervisor

    1 week ago


    Québec City, Canada 9341-3631 Québec inc. Full time

    Education: No degree, certificate or diplomaExperience: 1 year to less than 2 yearsWork site environmentOutdoorsTasksPrepare production and other reportsRecommend measures to improve work methodsResolve work problems, provide technical advice and recommend measures to improve productivity and product qualitySupervise workers and projectsTrain or arrange for...

  • Répartiteur

    5 days ago


    Québec, Quebec, Canada Trane Technologies Full time

    **Description - External**Chez Trane Technologies et à travers nos filiales, notamment Trane et Thermo King, nous créons des solutions climatiques innovantes pour les bâtiments, les habitations et les transports qui remettent en question ce qui est possible pour un monde durable. Nous sommes une équipe qui ose regarder les défis du monde et voir des...


  • Québec, Quebec, Canada Grainger Canada Full time

    :Reporting in the Services Manager of one of our Canadian locations, the incumbent in this role is responsible to lead a team of Certified Industrial Technicians, he/she is responsible and accountable to ensure the efficient and timely execution of all Industrial Technician activities through demonstrated leadership in the areas of performance, safety,...


  • Québec, Canada Air Canada Vacations Full time

    **Description d'emploi**: Air Canada Vacations is looking for talented people to join our exciting and continually growing team. We are looking for innovative and dedicated professionals who have a passion for travel and the desire to bring Air Canada Vacations to the next level. **SCOPE**: Responsible to ensure that all payments are made in accordance with...


  • Québec, Quebec, Canada Compass Canada Full time

    Working Title: Route Driver, Delivery Employment Status: Full-Time Starting Hourly Rate: 20.00 Address: 2556 Av. Dalton #101, Québec, QC G1P 3S4 New Hire Schedule: Monday to Friday from 6:30 a.m. to 3:30 p.m. You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services...


  • Québec, Quebec, Canada Compass Canada Full time

    Working Title: Route Driver, Delivery Employment Status: Full-Time Starting Hourly Rate: 20.00 Address: 2556 Av. Dalton #101, Québec, QC G1P 3S4 New Hire Schedule: Monday to Friday from 6:30 a.m. to 3:30 p.m. You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services...