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Dispatcher

4 months ago

Québec, Canada American Iron and Metal Full time

**Company Description** Be part of AIM’s growing success.**

American Iron and Metals Company (AIM) is a recognized global leader in the metals recycling industry, with more than 125 locations and 3,500 employees worldwide. We have continued to thrive over the past eight decades (we just celebrated our 86th anniversary) thanks to the dedication of our employees and the ongoing trust and support of our customers.

Become part of the AIM team, a growing team that over the years has managed to transform itself into a multi-faceted company whose business divisions include metal recycling (AIM Recycling), waste recycling construction (AIM Eco-Centre), welding assembly manufacturing (AIM Solder), demolition and dismantling (AIM Delsan) and car recycling (Kenny U-Pull). We pride ourselves on doing good things for the environment to help create a greener, more sustainable future for everyone.

It's simple, we do it well. We strive for excellence.

**What we offer**:

- ** Annual salary starting at $50,000;**:

- **Full-time employment, 100% job stability guaranteed ;**:

- **Group insurance after 3 months;**:

- Group RRSP after 6 months (optional);
- Meal service for $5 per day (optional);
- Free coffee;
- Vacation;
- Employee discount;
- Free parking;
- Social events (BBQ, snow taffy, raffles, family celebration, etc.).

**Job Description** AIM Lévis** is currently looking for a **dispatcher** to fill its superb team Under the authority of the transport supervisor, the dispatcher is responsible for distributing the transport of bulk goods of recycled metals. He must be effective and efficient in the face of the volume of work and have a great capacity for adaptation. Customer service is at the heart of operations and the customer experience must be a priority. He will be responsible in particular for:

- Plan and organize driver routes optimally to ensure maximum use of the driver fleet;
- Assign routes to drivers using our software;
- Follow up with drivers as their day progresses;
- Enter information into the computer system in order to document calls and carry out appropriate follow-ups;
- Be the resource person for drivers who are aware of their working hours and resolve problems, if any.

**Qualifications**
- DEC in logistics or combination of experience;
- 2 to 3 years of experience in distribution in the transportation field;
- Excellent knowledge of the roads in the Quebec region;
- Good knowledge of the Microsoft Office suite and distribution software;
- Knowledge of Trux and Recy (asset);
- Bilingual (French and English, an asset).

**Skills sought**:

- Enjoy customer service and be a good communicator;
- Sense of organization;
- Interpersonal skills;
- Proactive learning;
- Possesses very good analytical skills;
- Professionalism in dealings with customers, other employees, suppliers and carriers;
- Able to juggle complex problems in order to find the best solutions.

**Additional Information**
- ** Daytime work schedule Monday to Friday from 8 a.m. to 5 p.m. (40 hours/week);**:

- **Full-time, permanent position, job stability guaranteed 100%.**

The American Iron & Metal Company and its subsidiaries provide equal employment opportunities to all. The masculine gender is only used to lighten the text. Only those selected for interview will be contacted.