Ibm Mq Administrator

2 months ago

Montréal, Canada Luttechub Full time

**IBM MQ ADMINISTRATOR**

Those authorized to work in the Canada are encouraged to apply.

Onsite - Montreal, QC Canada

**Description**:
The purpose of this job is to provide all aspects of IBM MQ administration and provide technical guidance and support for Control-M(CM) administration.

This position will also handle escalated incidents and perform root cause analysis of any problems that may arise out of Incident Report (IR) and/or proactive needs for business.

**Responsibilities**:

- The main responsibilities include configuration, implementation and support of IBM MQ.
- Understand business requirements and design solutions accordingly.
- Ensure quality standards in release.
- Take care of incidents, escalate to Client or third parties as necessary.
- Perform root cause analysis for Priority (P1/P2/P3/P4) incidents and/or proactively based on business needs.
- Work with the right teams within team, Client or third parties for the implementation of change.
- Follow the required policies and procedures for the incident, problem and change management.
- Ensure service performance expectations are met with service levels and quality.
- Raise/escalate any service-related issues and risks to teamTrack lead and/or client.
- Knowledgeable about the MQ Architecture.
- Familiarity with Windows, Linux Operating system.
- Hands-on experience with MQ installation, configuration and Disaster Recovery (DR) procedures.
- Has worked on multiple MQ Fix packs/Patching.
- Has worked on a MQ Migration.
- Thoroughly understands the following MQ topics,
- MQ Installation and Configuration.
- MQ Point to Point Setup.
- MQ Server and Client Architecture.
- MQ Secured Socket Layer (SSL) Certificate implementation.
- Hands on experience on MQ migration and Upgrade.
- Knowledge of Replicated Data Queue Manager (RDQM) MQ High availability.
- Raising a Case/Problem Management Report (PMR) with IBM.
- Has worked with MQ support on Level 3 issues.
- Must have good trouble shooting and analytical skills.
- Excellent communication skills (verbal and written).
- High energy, results driven person with strong interpersonal skills.
- Able to work under mínimal supervision.

**Qualifications we seek in you**

**Minimum Qualifications**
- Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream.

**Preferred Qualifications/ Skills**
- Capital Markets Domain knowledge is preferred.
- Knowledge of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management.
- Knowledge about other products like BMC Control-M(CM), Cross File Transfer (CFT), Connect Direct and NetBackup is preferred.
- Basic understanding of IT infrastructure and troubleshooting.
- Technical and system expertise in relevant IT workstreams.
- Strong analytical and problem-solving skills.
- Specialized knowledge in specific areas allowing them to tackle intricate problems.
- Collaboration with L1 Support to provide guidance and share insights for ongoing issue resolution.
- Strong problem-resolving abilities, communication skills (written and verbal), time administration and management, and the team partnership and collaboration.
- Escalation to L3 Support in timely manner when challenges require an even higher level of expertise and/or experience.
- Ability to effectively interact with stakeholders in implementation of new functionality and solving problems.
- Strong communication skills (written and verbal).
- Capability to coordinate and execute projects assigned. Basic understanding of IT infrastructure and troubleshooting.

**SKILLS AND CERTIFICATIONS**
**IBM MQ**

Pay: From $100,000.00 per year

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- IBM MQ configuration: 8 years (preferred)
- IBM MQ installation: 8 years (preferred)
- MQ architecture: 8 years (preferred)
- MQ migration: 8 years (preferred)

Licence/Certification:

- ITIL (preferred)

Work Location: In person

Expected start date: 2024-04-22

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