Cyber Security Analyst

3 weeks ago

Toronto, Canada CDW Canada Full time

At CDW, we're always on, forever vigilant, and information security is infused in our DNA. A Fortune 200 leader and Canada's number one provider of IT solutions, we have a proud 20-year track record of safeguarding companies' critical data and resources through the very latest cybersecurity technologies and practices.
The Cyber Security Analyst will work closely with the client and CDW operations team. In this role, you will be responsible for onboarding clients, standardizing policies, and providing expert advice on how the security of the client's environment can be improved by using various features and capabilities of endpoint & EDR technology. You will also work internally with the SOC team in order to improve security operation and monitoring as it relates to services offered via endpoint and EDR technology.

**What you will do**:

- Installation (scripted), operation, and troubleshooting of endpoint/EDR technologies
- Manage endpoint/EDR knowledge objects (Apps, Dashboards, Saved Searches, Scheduled Searches, Alerts, etc.)
- Responsible for working with stakeholders to troubleshoot issues with endpoint/EDR infrastructure
- Coordinating and conducting event collection, log management, event management, and compliance automation.
- Researching, analyzing, and understanding common and complex endpoint/EDR policies like atomic and behaviors indicators
- Work with SOC-SIEM team to verify log ingestion of endpoint/EDR logs into SIEM
- Developing detection rules to support alerting and response capabilities for CDW SOC services.
- Creating documentation on endpoint/EDR health checks and best practice implementation
- Develop, implement, and execute standard procedures and run books for the administration and management of endpoint/EDR
- Work with professional services to onboard endpoint/EDR clients into SOC
- Support change control documentation by supply input, reviewing, and attending meetings with stakeholders
- Conducts proof of concepts, vendor comparisons and recommends solutions in line with business requirements.
- Oversees daily monitoring of security reports to identify issues and follow these issues to resolution.

**What you need to succeed**
**Must-have**
- University undergraduate degree in engineering, computer science, science, or equivalent
- 4+ years working experience with managing endpoint/EDR tools like CrowdStrike, MS Defender, Carbon Black, Palo Alto XDR, etc.
- Understanding of security frameworks like NIST, ISO27001, etc.
- Understanding of ITIL framework
- Demonstrated proficiency of written and verbal communication skills (including technical writing and presentations) with the ability to communicate and collaborate effectively both internally and externally
- Eager to take on new tasks/responsibilities and passion for customer experience, operational excellence, and continuous development

**Nice-to-have**
- Endpoint/EDR related certification
- Industry certification such as CISSP, CEH, OSCP, GSEC, CISM, CISA, etc., or other related security certifications would be viewed as an asset
- Able to obtain and maintain Canadian Security Clearance.

**Who we are**:
CDW is a leading technology solutions provider to business, government, education, and healthcare organizations in Canada, the United States, and the United Kingdom. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced startups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.

**What you can expect from us: culture, coworkers, caree**rs.
CDW is not only the People Who Get IT, but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.

The well-being of our employees is essential to us. CDW offers a comprehensive benefits package, which includes health, dental and vision coverage, coworker stock purchase program, paid vacation time and sick days, RRSP/DPSP and DPSP match, tuition reimbursement, coworker discounts, and other generous perks.

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