Cyber Security Technical Analyst
1 month ago
**Come Work with Us**
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
**Job Title**
Cyber Security Technical Analyst (GCS)
**What is the Opportunity?**
The Cyber Security Technical Analyst, Cyber Technology Operations will provide operational support for a wide range of network security, endpoint security and threat surface products/tools within RBC’s global Cyber Security environment. The Senior Technical Analyst will provide production support and perform implementation of changes; as well as ensure prompt resolution to any production problems by responding to incidents.
**What will you do?**
- Responding to operational security related events and incident/problem escalations from internal/external clients and business partners
- Take part in root cause analysis with service partners, vendor engineers and escalation teams for incidents and problems, along with implementing permanent solutions
- Work closely with L2 and L3 support teams to understand the security products and the operating environment.
- Participate in walkthrough reviews of all technical specifications, integrations and unit test plans.
- Execute unit test, system, integration and acceptance test.
- Ensure adequate technical documentation is in place.
- Participate in joint development and plans and execute on implementations.
- Contribute to successful project completion by identifying risks and developing/recommending mitigation strategies.
- Identify and recommend opportunities for automation of repetitive tasks
- On-call duties
**What do you need to succeed?**
**Must Have**:
- Strong experience working with one or more of the following network and security appliances/vendors: Endpoint Security: Crowdstrike, FireEye, Lookout, Snare, Illumio, Beyond Trust, Guardian Encryption, Guardian DAM, Encase Threat Surface: Tenable.Sc, Aqua Public Cloud, Tenable.IO. Cloud Network Security: Netskope
- Strong problem-solving skills with the ability to assess issues with unfamiliar technology and ability to thrive in an environment with new and evolving technology.
- Willingness to learn; some scripting in Bash, Ruby or Python for example and scripting tools like Chef, Puppet
- Strong communication skills, the ability to understand how a message should be delivered, to who and when.
- Capability to manage multiple priorities across a number of assignments and prioritize effectively
**Nice-to-Have**:
- Bachelor degree in computer and/or IT related disciplines.
- Certifications in information security (eg. CISSP, CCSP, CEH, ITIL)
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
**What’s in it for you?**
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
- Access to a variety of job opportunities across business and geographies
**Job Summary**
**Address**:
TORONTO, Ontario, Canada
**City**:
CAN-ON-TORONTO
**Country**:
Canada
**Work hours/week**:
37.5
**Employment Type**:
Full time
**Platform**:
Technology and Operations
**Job Type**:
Regular
**Pay Type**:
Salaried
**Posted Date**:
2023-01-27-08:00
**Application Deadline**:
2023-02-17-08:00
**I**nclusion** and Equal Opportunity Employment**
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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