Retail Manager

3 months ago

Saanichton, Canada Slegg Building Materials Full time

**Summary**

Slegg Building Materials in Keating is currently seeking a Full-Time Retail Manager to join our team. We offer a competitive compensation package and our Extended Health & Dental benefits start after 3 months.

**Benefits**
- Extended health care - drug and dental coverage, practitioners, disability, and life insurance
- After 1 year of service, staff can participate in the RSP program with contribution matching
- An exclusive employee stock purchase plan
- Company discounts on all products sold at Slegg Building Materials
- Monthly breakfast or lunch events for our staff
- Employee referral bonus program
- Training and advancement options
- Employee recognition incentive program
- All employees immediate family members are eligible for an annual scholarship program
- Secure vehicle and bike parking

**Responsibilities**

Customer Service
- Customer Service Quarterback, passionate, provides top level service to Slegg customers
- Ensure needs of customers are being fulfilled at sales desk, tills, and phones
- Greet and assist customers in a manner that models exemplary conduct to other staff
- Ensure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution
- Act as an ambassador of the company with all employees and customers

People Management
- Hold staff accountable for performance, attendance, and misconduct
- Manage in-store employee hours and overtime, performance, attendance and misconduct
- Ensure that all health, safety and security regulations are adhered to and required standards are met
- Select, interview, orient, and train new employees

Retail
- Manage all aspects of the store retail functions
- Supervise all staff in the branch and coordinate work to ensure productive operations throughout the business day
- Oversee all front-end and back-end operations, store replenishment, cycle count team
- Inventory Lead for all quarterly and year end counts
- Execute store merchandising standards, ensure product is presented neatly and items are priced correctly
- Manage the pricing in a product’s life cycle by taking seasonal changes into account

**Requirements**:

- A broad knowledge of building supplies is necessary
- One year or more experience in an administrative environment
- Must be available on weekends
- Business and HR acumen
- Ability to work under conditions of pressure and adjust to urgent situations
- Superior customer service and interpersonal skills
- Competitive spirit and results driven
- Computer Skills required
- advanced Microsoft Excel
- Proficient in Navision
- Self-motivated, flexible and eager to learn new things
- A positive can do attitude is essential

**The Location - Keating (Saanichton), 2046 Keating Cross Rd**

We are located on Keating Cross Road in the commercial district of Saanichton which is on the Saanich Peninsula of Greater Victoria. This area was first inhabited by the Wsanec First Nations people, who now live in four communities on the Saanich Peninsula; Tsartlip, Tsawout, Pauquachin, and Tseycum. This inclusive and knowledgeable close-knit team enjoy working together. They have a solid leadership team that sets the foundation for a culture of mutual trust and respect.
- Our Core Values_
- _Our people have the independence and authority to make a difference_
- _We invest in relationships and every person is important_
- _Our highest priority is serving others_
- _We passionately pursue a safe work environment along with a relentless focus on operational excellence_
- _We believe you can never go wrong, doing the right thing _
- Thank you for your interest in Slegg Building Materials. Only those chosen for an interview will be contacted._

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