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Retail Store Manager

2 months ago


Saanichton, British Columbia, Canada Spelt's Shell Full time
Job Description for Retail Store Supervisor at Spelt's Shell

We are seeking a highly skilled Retail Store Supervisor to join our team at Spelt's Shell. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring a positive customer experience, and driving sales growth.

Key Responsibilities:
  • Leadership and Team Management: Supervise and coordinate the activities of sales workers, providing guidance and support to ensure excellent customer service and sales performance.
  • Merchandise Management: Order and manage inventory, authorize returns, and ensure that merchandise is accurately priced and displayed.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring a positive shopping experience.
  • Reporting and Analysis: Prepare sales reports and analyze data to identify trends and opportunities for improvement.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of retail experience, with a strong background in sales and customer service.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.