Program Assistant Iv

2 weeks ago

Brampton, Canada City of Brampton Full time

**Job Description**:
**JOB TITLE**: Program Assistant IV (Recreation)

**DEPARTMENT**: Community Services

**NUMBER OF POSITIONS**: 1

**JOB STATUS & DURATION**:Temporary

**HOURS OF WORK**: 35 hour workweek

**LOCATION**: Hybrid Model - when working onsite, you will report to the location of 8 Nelson St W.

**HOURLY RATE**: $20.67

**JOB TYPE**: Management and Administration

**POSTING DATE**: March 07, 2024

**CLOSING DATE**: March 14, 2024

**AREA OF RESPONSIBILITY**:
Reporting to the Supervisor / Manager of Section, Provide project, program, and/or administrative support to the division. Ensures efficient and effective delivery of programs and services by providing direct functional support in a specialized/technical area of work, and responds to inquiries received by the section/division.
- Provide program assistance and support for divisional initiatives, programs, processes, projects, and events
- Respond to customer inquiries/concerns and provide information regarding programs and services to meet divisional service standards
- Independently fulfills administrative and program duties as related to area of work, including correspondence, documentation, minute taking, preparing memos and reports, presentations
- Supports Corporate project leads in the planning, coordination, implementation, and evaluation of divisional policies, programs, special events
- Participates in working groups and brainstorming sessions to provide input, ideas, insights
- Assist with data entry and database management (data audits, reconciliations, etc.)
- Perform qualitative/quantitative research and analysis in a technical and/or specialized discipline to identify trends, industry best practices, and opportunities for continuous improvement
- Communicate and follow up with business partners (internal and external) to complete tasks / projects on time
- Prepares project / program updates for review by management
- Maintain confidentiality based on the requirement to access and maintain sensitive sectional or divisional and organizational communication, reports, materials and records
- Maintain an understanding of department programs and services
- Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff
- Attend meetings/training as required

**SELECTION CRITERIA**:

- Demonstrated working knowledge of discipline specific principles
- 1-2 years of related experience
- Effective customer service skills
- Ability to prioritize and excellent time management and organizational skills
- Practical knowledge of applicable software(s) within discipline
- **Preference will be given to students that have a permanent residency in Brampton._
- **Various tests and/or exams may be administered as part of the selection criteria._

**Interview**: Our recruitment process may be completed with video conference technology.

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