Advisor Services

3 weeks ago

Vancouver, Canada Financial Horizons Group Full time

As an **Advisor Services - Commission Analyst** **, **you will work closely with your teammates on the Compensation Services team (a quick note - this is an insurance and finance related team, not HR) to help ensure that the national team meets performance expectations and team objectives. This role reports to the Manager, Compensation Services - Advisor Support. Our company is DRIVEn (this is not a typo - it's part of our values :) ) by the amazing support we provide our industry leading advisors, often times treating them as we would our closest of friends

Are you ready to be the next Advisor Services - Commission Analyst at the FH family? If yes, take a look at the list of general responsibilities below.

**Note**:

- This role is supported by a remote work arrangement
- This is **NOT **a contact/call centre role

**What will you be doing in this role?**:

- Provide exceptional advisor support to our network of high performing advisors
- Focus on developing and maintaining positive advisor relationships
- Understand and respond to advisor inquiries in a professional and accurate manner
- Identify, research and find resolutions to commission issues in a timely manner, including reaching out to internal departments and life insurance companies for investigation, escalation and resolution
- Provide compensation information and reports as required
- Provide training to internal and external partners on compensation reporting systems
- Provide analysis for service improvement
- Ability to meet the technological and confidentiality requirements of the role while working from home
- Perform any other duties as assigned

***What qualifications are required?**:

- University degree or College diploma in a relevant field
- Fluent in English and French an asset

***What competencies are required?**:

- Interpersonal skills
- Written and verbal communication skills, including the ability to communicate complex concepts in a clear and understandable manner
- Attention to detail
- Mathematical and reconciliation skills
- Proven analytical and problem solving abilities (critical thinking)
- Team player with a positive attitude
- Self-starter and self-motivated
- Ability to multi-task
- Pro-active, flexible, and have a sense of urgency
- Organizational, prioritization and time management skills
- Willingness to learn

***What should your experience look like?**:

- Experience in a financial services back office
- Experience in a client focused environment
- Excel - Intermediate Plus
- Experience with investment business an asset

***Benefits & Perks**:
As a member of the FH family you can expect a professional yet engaging, supportive and family like environment - our company started with 4 employees An organization that lives and breathes its DRIVER values.

These are some of the benefits we provide:

- 3 weeks of paid vacation
- Excellent Group Benefits plan
- Group Retirement Plan with employer matching
- Flexible and supportive Personal Days for employee or family illness, emergency etc
- Reward and Recognition that celebrates and rewards for impactful performance (peer to peer) and life milestones both personal or professional
- Wellness Credit program
- Personal and Professional programs that allow you to grow, learn and develop including on-demand e-learning programs, Tuition reimbursement and Leadership development

***Who are we? **:

  • Service - Advisor

    1 week ago

    Vancouver, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...

  • Service Advisor

    1 month ago

    Vancouver, Canada Carter Honda Full time

    Carter Honda is excited to announce that an opportunity has opened for a Full-Time Service Advisor to join our successful team. Looking for a great opportunity to work in the Carter Auto Group? When you're in the car business and 70 percent of your sales come from repeat customers and referrals, you're doing something right. For the 450 employees of the...

  • Service Advisor

    5 days ago

    Vancouver, Canada BCAA Full time

    Why BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose - delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger...

  • Service - Advisor

    2 months ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...

  • Service Advisor

    1 month ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...

  • Service Advisor

    4 weeks ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...

  • Service Advisor

    4 weeks ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...

  • Service Advisor

    1 month ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...

  • Service - Advisor

    3 days ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...

  • Service Advisor

    1 month ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...

  • Service Advisor

    1 month ago

    Vancouver, Canada North Vancouver Nissan Full time

    **Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!** **North Vancouver Nissan** is currently looking to fill the position of **Service Advisor.** Reporting to the service manager, the service advisor is responsible for promptly and courteously serving all...

  • Service Advisor

    1 month ago

    Vancouver, Canada Southside Nissan Full time

    **Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!** **Southside Nissan** is currently looking to fill a position of a **Service Advisor.** Reporting to the service manager, the service advisor is responsible for promptly and courteously serving all service...

  • Service Advisor

    1 month ago

    Vancouver, Canada Porsche Centre Vancouver Full time

    **Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!** *** **Porsche Center Vancouver** is currently looking to fill the position of **Service Advisor.** Reporting to the service manager, the service advisor is responsible for promptly and courteously serving all...

  • Service Advisor

    1 month ago

    North Vancouver, Canada Ignition Marine Service Full time

    Ignition Marine is a knowledge edge Marine Company that is providing various kinds of mechanical, electrical, and structural maintenance to different kinds of Yachts and Boats. Ignition Marine’s core value is loyalty, harmony, high performance, and continuous improvement. Individuals with a desire to flourish their personal skills alongside the company’s...

  • Service - Advisor

    2 months ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    We have a great career opportunity for you to join Jim Pattison Hyundai Northshore as a Service Advisor! If you are a personable, thoughtful and tech-savvy individual who strives to achieve excellence in customer satisfaction, this position is for you! Why join us - Competitive compensation plans. - Unlimited opportunities for growth and development. -...

  • Service Advisor

    1 month ago

    Vancouver, BC, Canada Meineke Car Care Centers, Inc. Full time

    Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Job Summary We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication...

  • Service - Advisor

    1 month ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...

  • Service Advisor

    1 month ago

    Vancouver, Canada COASTAL FORD VANCOUVER Full time

    Carson Automotive Group is one of BC’s highest performing groups representing 6 brands across 8 dealerships. The incredible growth we have experienced has provided several exceptional opportunities for career minded people to complement our existing staff._ **Exceptional Opportunity**: Coastal Ford Vancouver** **requires a results oriented**_ Service...

  • Service Advisor

    4 weeks ago

    North Vancouver, Canada North Shore Kia Full time

    **North Shore Kia has an opening for a full time** **Service Advisor** If you are someone looking for secure, meaningful and long-term employment with room for growth, there’s a place for you here at The Dick Irwin Group. With our exciting, high quality, and comprehensive model line-up, paired with competitive pricing we are growing fast and we are...

  • Service - Advisor

    2 months ago

    North Vancouver, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required...