Medical SPA Assistant Manager

3 months ago


Etobicoke, Canada Laserlicious Full time

At Laserlicious, our mission is to provide products and services for our clients that meets their unique needs. We take pride in offering opportunities to empower our team members to reach their highest potential. Winner of Top Laser Hair removal clinic in Toronto 2021.

We are looking for an Assistant Spa Manager to join our team.

**This job is for you if**:

- you possess great work ethic, positive, friendly and multi-tasking capabilities
- your punctual responsible and trustworthy
- Have an aptitude to learn new processes and help team members.
- you possess Strong Customer Service skills
- have experience in managing Social Media business accounts.
- Knowledgeable of all medical spa services, and retail products

**Job Expectations**
- Leading the team to enhance client experience.
- Manage staffing in an effective manner
- Setting team and individual targets and ensure goals are met.
- Provide orientation and training to new staff in the variety of functions according to company standards and procedures
- Create marketing plans and driving revenue to meet monthly clinic goals
- Assist with website maintenance and improvement.
- Assist in creating monthly promotions
- Answer busy phone system in professional manner
- Educate, recommend and upsell services and products to our clients with confidence and knowledge.
- Assist in retail ordering, receive products, perform monthly counts and merchandise all retail
- Introduce new retail items and lines to staff.
- Monitor retail transactions and employee allocation to ensure accuracy
- Must be comfortable with doing multi-roles (Sales, receptionist work)
- take initiatives to help create new processes
- Maintain the brand facility standards
- Maintain a system that all client reviews and/or concerns are addressed within 24 hours or less
- Understand and ensure all compliance laws, safety codes and regulations are met for the clinic
- Be available to work the front desk, including but not limited to front desk receptionist breaks
- Maintain and advocate high standards of cleanliness and sanitization in the clinic
- Manage and assist with company social media account.
- Any other job functions delegated to you by the owner
- Occasional evenings and Saturdays is required.

Work Remotely
- No

**Job Types**: Full-time, Permanent

Pay: $24.00-$28.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have any experience in the spa industry?

**Experience**:

- Spa management: 2 years (preferred)

Work Location: In person


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