Brand Ambassador

2 months ago


Toronto, Canada Thunder Child Full time

**JOB DESCRIPTION / SCOPE OF WORK**

**Strange things are happening in Toronto Guests will soon be unlocking their power, and we need your help.**

**We’re staffing for Stranger Things: The Experience, where guests are swept into the world of the show and confronted head-on with the nefarious Hawkins Lab and other supernatural elements of the Stranger Things universe. Guests will partake in an evening of demogorgon sightings, interactive experiences, and scripted performances and will join us for food, dessert and delicious cocktails all inspired by Stranger Things. Your favorite characters will come to life throughout The Experience to relive much-loved moments of the hit series.**

We’re looking for a team of individuals who are passionate, hardworking, creative, observant, and energetic to become the guests main point of contact across multiple areas of the experience.

**BRAND AMBASSADOR**
- Minimum 1 year of front facing customer service experience, preferred
- Ability to represent the brand with professionalism, integrity and enthusiasm
- Excellent communication and interpersonal skills
- Must have a positive, outgoing, energetic demeanor and able to maintain a good attitude
- Contribute to a positive work environment through effective communication, teamwork and partnership
- Understands the necessity of keeping guests engaged in a fully immersive, in-world experience
- Comfort/Willingness to learn about ticketing
- Ability to effectively provide ticketing services and on-site ticket sales
- Comfortable interacting with guests as first point of contact of the experience
- Awareness of guest interaction, safety and overall guest experience
- Experience/Comfort with Point of Sale systems
- Willingness and initiative to achieve weekly sales goals
- Ability to stand for extended periods of time
- Ability to work nights, weekends, and holidays if needed
- Must be at least 18 years of age

**==================================================================================================**

**IMPORTANT DETAILS**
- Location: Cinespace Marine Terminal Studio, 8 Unwin Avenue, Toronto, M5A 3L1, Canada
- Project Dates:
○ Training/Rehearsals dates: March 22nd-24th (tentative)

○ Open to Public: March 31st

○ Conclusion: August 20th
- Pay: CAD 18.00/hr
- Travel stipend offered
- Part-Time positions available for the duration of the experience
- Must be available for multiple days of training ahead of the experience opening (included in dates above)

**Job Types**: Part-time, Seasonal

Pay: $18.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekend availability

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Expected start date: 2023-03-22


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