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Newcomer Orientation Coordinator

4 months ago


Charlottetown, Canada Immigrant & Refugee Services Association PEI Full time

**Newcomer Orientation Coordinator**

Full-Time Term Leave Coverage Position through March 31, 2024*

**Salary**: $23.14 per hour, 37.5 hours per week

Charlottetown, PE

Immigrant & Refugee Services Association PEI (IRSA) acknowledges that Epekwitk (Prince Edward Island) is located in Mi’kma’ki, the ancestral and unceded territory of the Mi’kmaq People. The Epekwitnewaq Mi’kmaq have occupied this Island for over 12,000 years. We honour the “Treaties of Peace and Friendship” which recognized Mi’kmaq rights and established an ongoing relationship between nations. We are all Treaty People.

Immigrant & Refugee Services Association PEI (IRSA), a not-for-profit organization originally founded in 1993, is seeking a Newcomer Orientation Coordinator to join us on our mission of building a welcoming and inclusive environment through bringing diverse communities together and empowering newcomers to build a future in PEI.

We help all newly landed immigrants and newcomers to Canada through providing vital support in the areas of short-term settlement services, long-term inclusion and community integration programs in the province of Prince Edward Island.

At IRSA, as an organization and as a team, we are guided by our core values of respect, empathy, diversity, integrity, accountability, innovation and team work in all that we do.

**Why Join IRSA?**

You’ll have an impact, making a difference in the lives and livelihoods of newcomers to Prince Edward Island, enriching our local communities through diverse, inclusive and welcoming programming, while having fun and work with a team of like-minded individuals in the process
- Market Competitive Wages
- Matching Group RRSP program up to 5%
- Group Health Benefits
- Generous Time-Off programs for work-life balance

**How You’ll Spend Your Time**

As a Newcomer Orientation Coordinator, working with our Community Engagement team, your primary area of focus will be to provide information and orientation services to adult newcomers, who have recently arrived in PEI. The coordinator will work closely with Canadian Life Skills Worker and the Settlement team, as well as community partners, to deliver “Introduction to Canada & PEI” modules, along with other timely information modules that may be required on a seasonal basis, or when community details emerge, requiring topic delivery to our newcomer audience.

**Duties and Responsibilities**
- Ensuring delivery and evaluation of “Introduction to Canada and PEI”.
- Reviewing and updating current newcomer orientation resources and materials as required.
- Recuiting and registering clients for enrollment in these sessions.
- Maintaining a master list of facilitators and support channels.
- Liaising with IRSA staff, IRCC, LINC schools, and volunteers to ensure a coordinated delivery of information.
- Maintaining up-to-date written materials and/or visual aids to support the orientation services.
- Arranging interpreters to assist with orientation sessions (as required).
- Providing information as required for internal/external reports, proposals, grants etc.
- Recording all relevant client information on databases in a consistent and timely manner as appropriate to the position.
- Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.
- Collaborate with other departments to manage reputation, identify key players and coordinate actions.
- Participate in regularly scheduled internal meetings and professional development opportunities to understand individual, team and organizations role in providing programming, supports and services for newcomers
- The typical work schedule is Monday to Friday 8:30 am to 4:30 pm, with availability required after hours and on weekends

**Minimum Qualifications**
- Education or relevant experience in Adult Education would be considered an asset (minimum 2 years in duration).
- Excellent writing, editing (photo/video/text), presentation and communication skills - both in person and via digital platforms.
- Proven experience working with standard MS Office and Presentation tools.
- You are an effective communicator in the English language, with excellent written and verbal communication skills
- ability to communicate in languages other than English would be considered a strong asset.
- Demonstrated a high level of empathy coupled with a strong working knowledge of challenges and issues facing newcomer population, networks and support organizations with demonstrated cultural competence and the ability to work with people from diverse backgrounds.
- Strong organizational and time-management skills with demonstrated ability to multi-task and prioritize.
- You are a team player, who works well under pressure and with mínimal supervision.
- Previous experience working with immigrant or refugee population would be beneficial.
- Previous experience working in non-profit organization and/or