Performance & Evaluation Advisor

5 days ago

Hamilton, Canada Ontario Health Full time

Want to make a difference in your career? Consider this opportunity.

Reporting to the Manager, Performance Improvement and as a key member of the Quality, Performance, and Accountability team, the Performance & Evaluation Advisor contributes to implementation of the Performance and Quality Improvement and Management Program in alignment with vision, mission and values, strategic directions and operational plans of the organization through the use of evaluation and reporting practices, continuous improvement methods and tools, process management, and performance management systems. This position works closely with program, project, and system leaders to evaluate, analyze, interpret, monitor, and report on performance and drive improvement related to key health system facing programs, initiatives, and services to optimize quality of care, patient experiences, and effective cost containment and efficiencies. The Performance and Evaluation Advisor participates in and demonstrates an understanding of quality, risk and patient safety principles and practices, following all safe practices and procedures to support a safe patient and working environment.

Here is what you will be doing:
- Supports and drives improved health system, (LHIN, sector, sub-region) and Health Service Provider (HSP)/ Service Provider Organization (SPO) performance through the utilization of evaluation practices integrated with continuous improvement methods and tools, process management, improvement facilitation, and performance management tactics-
- Contributes to negotiating and setting performance expectations and developing appropriate strategies, methods, and tools to monitor and evaluate HSP/SPO performance and facilitates organizational and provider level improvement activities through knowledge transfer and by working with leaders to implement sustainable best practice processes- Determines most appropriate analytical and statistical methods and tools and conducts analyses and evaluations of performance data and information to drive a culture of evidence-informed decision making, support business intelligence, and benchmark with other LHINs and between HSPs/SPOs- Presents performance data and results in a clear, meaningful format that promotes health system and HSP/SPO accountability and synthesizes implications and recommendations for action and follows through with facilitated improvement implementation - Collaborates with colleagues across teams on matters related to performance improvement planning, outcomes, and other requirements- May participate on provincial working groups, committees or other initiatives to advance shared objectives, develop best practices, align efforts, or share knowledge- Follows all safe practices and procedures to support a safe patient and employee working environment- Supports the development of a culture within the LHIN that reflects the LHIN's role in achieving improved patient experience, health outcomes and value for money while driving health system improvement, integration and coordination across the South West LHIN and delivering high quality home and community care that meets the needs of clients and families.- Are Self-Aware: Aware of own self-assumptions, values, principles, strengths and limitations.- Manage Themselves: Takes responsibility for own performance and health- Develops Themselves: Actively seeks opportunities and challenges for personal learning, character building, and growth.- Foster Development of Others: Supports and challenges others to achieve professional and personal goals.- Contribute to the Creation of Healthy Organizations: Creates engaging environments where others have meaningful opportunities to contribute and ensures that resources are available to fulfill their expected responsibilities.- Communicate Effectively: Listens well and encourage open exchange of information and ideas using appropriate communication media.- Build Teams: Facilitates environments of collaboration and cooperation to achieve results.- Set Direction: Inspires vision by identifying, establishing, and communicating clear and meaningful expectations and outcomes.- Strategically Align Decisions with Vision, Values and Evidence: Integrates organizational missions, values and reliable, valid evidence to make decisions.- Take Action to Implement Decisions: Acts in a manner consistent with the organizational values to yield effective, efficient public-centered service.- Access and Evaluate: Measures and evaluates outcomes. Holds themselves and others accountable for results achieved against benchmarks and correct the course as appropriate.- Purposefully Build Partnerships and Networks to Create Results: Creates connections, trust and shared meaning with individuals and groups.- Demonstrate a Commitment to Customers and Service: Facilitates collaboration, cooperation and coalitions among diverse groups and perspectives aimed at learning to improve service.- Mobilize Knowledge: Employs methods to g

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