Guest Service Agent
4 weeks ago
The mission of the Labrador Friendship Centre is to endeavour to provide the best possible services to enrich the lives of Indigenous Peoples of Labrador through the provision and implementation of social, cultural, health, educational, and developmental initiatives.
**Responsibilities**:
- Greet, register and assign rooms for arriving guests.
- Maintain an inventory of vacancies, reservations and room assignments
- Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available at Gary B’s and in the community and respond to guests' complaints.
- Maintain the reservations and authorizations from the funding agencies.
- Input guest information into the computerized system.
- Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems.
- Ensure authorizations, purchase orders, and or approval numbers are received for incoming guests.
- Maintain an accurate accounting of float, sales, and confectionary inventory.
- Maintain the inventory for the confectionary supplies.
- Be aware of any functions or meetings taking place in the building and that the rooms being rented are prepared for the event.
- Maintain a logbook. Record pertinent information. Review logged entries from other shift workers.
- Complete training provided by the Labrador Friendship Centre.
- Complete building checks.
- Perform any janitorial duties, as required.
- Must work scheduled shift work.
- Must keep Gary B’s exists clear of snow during winter hours.
- Monitor, as required, any persons registered under Correctional Services Canada.
- Other related duties, as required.
**Qualifications**:
- Completion of high school, some post-secondary education in a related field, or an equivalent combination of education and experience.
- Must have working knowledge of Microsoft Office, or willing to be trained.
- Ability to meet and relate to the general public on a daily basis.
- Must possess excellent communication and interpersonal skills.
- Possess good general administrative skills.
- Successful applicant will be required to submit a satisfactory certificate of conduct.
**Assets**:
- Knowledge of Labrador Indigenous cultures.
- Knowledge of an Indigenous language.
- Indigenous or of Indigenous ancestry.
**Wages**:
- $ 15.00 per hour
**Benefits**:
- Medical and dental plan, pension plan, isolated post allowance, and enhanced leave benefits
**Hours**:
- 40 hours per week.
**Closing date: February 3, 2023**
Labrador Friendship Centre
Hiring Committee
P.O. Box 767, Station B
Happy Valley-Goose Bay, NL A0P 1E0
**Salary**: $15.00 per hour
**Benefits**:
- Extended health care
Schedule:
- 8 hour shift
Work Location: One location
Application deadline: 2023-02-03
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