Electrical - Inside Sales

2 months ago

Edmonton, Canada Guillevin International Full time

Electrical - Inside Sales

Statut:
Régulier, Temps plein

Emplacement:
Edmonton, Alberta

Description du poste

Sous la responsabilité du directeur du centre d'affaires, le vendeur interne vend des produits, traite les commandes des clients, fournit des informations tarifaires et/ou techniques, et trouve des solutions aux problèmes des clients en temps opportun.

PRINCIPALES RESPONSABILITÉS:
- Répondre aux appels rapidement et de manière professionnelle, écouter attentivement les clients, comprendre et répondre à leurs besoins ;- Répondre aux demandes de renseignements des clients en temps opportun ;- À l'occasion, négocier des prix et des conditions spéciales avec les clients et/ou les vendeurs selon les critères établis par son gestionnaire ;- Prendre les mesures nécessaires pour résoudre les problèmes de service à la clientèle en temps opportun et assurer le suivi et vérifier que les engagements sont respectés par la suite ;- Proposer de manière proactive des produits associés et/ou alternatifs si nécessaire ;- Promouvoir les produits ciblés afin de générer des ventes supplémentaires ;- Informer rapidement la personne appropriée (directeur du centre d'affaires, représentant des ventes externes) des commentaires des clients concernant le prix, les produits, le service, etc ;- Maintenir à jour ses connaissances techniques sur les diverses gammes de produits et élargir sa connaissance du système.

EXIGENCES:
- Minimum de trois (3) à cinq (5) ans d'expérience dans l'industrie de préférence, ou une combinaison de formation professionnelle et d'expérience pertinente ;- Bonne connaissance de l'anglais / français parlé et écrit ;- Compétences démontrées en relations humaines ;- Excellentes compétences en communication et en organisation ;- Connaissance des produits ;- Doit être axé sur le service à la clientèle ;- Bonne connaissance de MS Office (Word, Excel, Outlook).

Pourquoi se joindre à nous?
- On est un acteur majeur, engagé dans la transformation énergétique au Canada. Certifié Great Place to Work®, on offre un environnement de travail convivial, de l’autonomie et du pouvoir décisionnel.

On se distingue par notre:
- Partage annuel des profits offert à tous qui s’ajoute à notre rémunération concurrentielle : récompenser les victoires fait partie de notre culture.-
- Solide réseau national permettant de réelles possibilités de grandir: nos gens font la différence.Parmi nos avantages:
- Programme d’assurances collectives flexible et complet qui s’adaptent aux besoins de chacun.-
- Ressources santé disponibles 24/7: télémédecine et programme d’aide aux employés (PAE).-
- REER collectif avec contribution de l’employeur et CELI.-
- Programme de bourses d’études postsecondaires pour les enfants.-
- Lieux de travail munis de bornes de recharge.-
- Programme de reconnaissance des années de service.Joins la grande famille Guillevin : un groupe en plein essor. Viens faire la différence et y faire carrière.

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