Client Care Specialist

4 months ago


Foothills, Canada Southern Alberta Veterinary Emergency (SAVE) Full time

SAVE is a quality-driven veterinary practice providing emergency pet care to the Southern Alberta area.

Approx. 40 hours weekly.
**Open availability is important due to the nature of our facility: 7 day a week, 24 hours a day. Our Client Care covers 7am-12am daily, shifts range within that time range. Shifts are scheduled well in advance so you can plan for your free time.**

We are looking for someone with a passion for customer service and client care. Our Client Care Specialists are superstars, they are the driving force of the clinic, they manage the client and patient flow, maintain patient files, provide proper communication, and support the doctors and medical staff as needed. Serving as the first point of contact to pet parents; you'll be able to remain calm in emotional situations and have a passion to advocate for our clients.

Our team members thrive in a busy work environment and enjoy the opportunities they have to learn and grow

Thorough training is provided to all new team members, although a high majority of skills are learned on the job.

To apply, please submit a cover letter and resume through indeed. Applicants chosen for an interview will be contacted directly.

**Job Types**: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: No more than 40 per week

Additional pay:

- Retention bonus

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Weekends as needed

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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