Customer Specialist
2 months ago
**Overview**
**Responsibilities**
- Provide exceptional customer service to clients, both in person and over the phone
- Assist customers with inquiries, concerns, and requests
- Analyze customer needs and recommend appropriate products or services
- Communicate effectively with customers to ensure their satisfaction
- Perform data entry tasks accurately and efficiently
**Experience**
- Previous experience in customer service is preferred
- Fluent in English language
- Strong communication skills, with the ability to effectively interact with customers from diverse backgrounds
- Multilingual abilities are a plus
- Proficient in data entry and computer skills
Join us as a Customer Specialist and contribute to our mission of delivering outstanding service while growing your career in a supportive environment
**Job Types**: Full-time, Permanent
Pay: From $22.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
Ability to commute/relocate:
- Brampton, ON L6T 5S6: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Secondary School (preferred)
**Experience**:
- Phone etiquette: 1 year (required)
- Data entry: 1 year (required)
- Customer service: 1 year (required)
- Call Center: 1 year (required)
**Language**:
- English (required)
Work Location: In person
Expected start date: 2024-11-18
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