Ems Staff Scheduler

4 weeks ago

Hamilton, Canada City of Hamilton Full time

**About the City of Hamilton**

**Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason**

**JOB POSTING**

JOB ID #: 20294

EMS Staff Scheduler
Healthy & Safe Communities
Hamilton Paramedic Services
1227 Stone Church Road East

NUMBER OF VACANCIES: 1

UNION/NON-UNION: CUPE Local 5167 Inside

HOURS Of WORK: 40.00 per week
- GRADE: G
- SALARY/HOUR: $31.119 - $33.825 per hour- Note: See appropriate Collective Agreement or the Non Union Salary Range for details.

STATUS/LENGTH: Temporary Full-time
- Note this vacancy is for a period of approximately 12 months as a result of a maternity leave

Job Description ID #: 2769

As a condition of employment you are required to provide proof that you are fully vaccinated or provide proof of valid exemption satisfactory to the employer prior to your start date. You must acknowledge and agree to comply with any future vaccine policy requirements as an ongoing condition of employment at the City of Hamilton.

**SUMMARY OF DUTIES**

Reports to Program Manager/Commander, Logistics & Support for the Paramedic Service. The incumbent is responsible to schedule shifts for paramedic Service staff, maintain all related data files and prepare routine reports. Principal task is to assign appropriate personnel to required schedule assignments/locations in accordance with relevant policies and applicable collective agreements. Also coordinates requests for vacation, time off, shift changes, and sick bookings in consultation with supervisors/management.

**GENERAL DUTIES**

Assign each classification of Paramedic staff to their appropriate schedule assignments and locations according to all related policies and applicable collective agreements.

Process requests for vacation, paid time off, shift changes, and sick bookings.

Fill short notice open shifts.

Obtain and maintain a working knowledge of HPS (Hamilton Paramedic Services) stations, vehicles, and employees and their locations as it relates to scheduling.

Update and maintain the employee database system within appropriate software packages.

Maintain the staffing database to ensure that all new staff are added, all former staff are deleted, and all staff are recorded with current qualifications.

Provide adequate notification to paramedics of upcoming and changing shift assignments.

Create and maintain accurate and detailed records of all scheduling and shift assignment transactions.

Assign and schedule applicable staff to attend Paramedic in-service, Base Hospital and Ministry of Health continuing education classes.

Maintain a good working knowledge of computer database systems, continually review and troubleshoot software and provide ongoing feedback to ensure computer needs are met.

Develop and publish regular scheduling reports on staff attendance and scheduling issues.

Provide orientation and education to all levels of staff on the scheduling system, process and software.

Must possess the ability to critically analyze data in various electronic formats.

Assist in clerical duties as necessary based on fluctuating administrative demands, and/or in support of the Paramedic Data Clerk position such as:

- Perform data entry functions and track incoming and outgoing files using various computerized and manual tracking and enquiry systems; generate computer printouts
- Enter data into the Ministry of Health and Long-Term Care Human Resources Inventory Database.
- Maintain confidential computerized databases such as patient complaints, patient surveys, external customer satisfaction and training files in accordance with established record retention protocols.
- Run reports from existing databases at the request of management. Create reports by querying data and bringing information together from various sources. Print the reports and verify the data.
- Compile and update statistics as required.
- Assume responsibility for maintenance issues, for both equipment and offices by managing the related information schedules, documentation required, and ensuring that problems not within the data clerk span of responsibility are directed for resolution to the appropriate individual(s).
- Perform inventory control procedures and maintain all records related to Base Hospital requirements including equipment and supplies.
- Process all incoming mail by sorting and distributing as appropriate, maintaining confidentiality when necessary to do so.
- Create various forms on word processor and types corres

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