Event First Aid

3 weeks ago

Vancouver, Canada BC Place Full time

At BC Place, a division of BC Pavilion Corporation (PavCo), we work to create unforgettable moments, world-class experiences and stronger connections to community, industry and culture.
As Western Canada's leading venue for live events, we host a year-round schedule of sporting events, concerts, consumer shows and more each year while also supporting the community through an array of ongoing partnerships and initiatives.
We are currently looking to add First Aid Ambassadors to the BC Place team. The Event First Aid position renders first aid and subsequent treatment to injured or ill guests, employees and contractors of BC Place.
The hourly rate for this position is $21.69.
**WHY WORK WITH US**:
As part of our team, you, and your 600+ team members will be proudly hosting some of the most memorable events in Canada, including:

- The FIFA Men's World Cup 2026
- Concerts such as Taylor Swift and the Rolling Stones
- Canada’s Men’s and Women’s National Soccer Team matches
- The Canada Sevens, part of the World Rugby Sevens Series
- Vancouver Whitecaps FC of Major League soccer (MLS) and the BC Lions Football Club of the Canadian Football League (CFL)

We provide our team with industry-leading Service Excellence and Game Day Training to enable them to shine. At BC Place, you get to be part of a team that thrives in a fast-paced, high energy environment and takes true ownership in delivering exceptional, memorable experiences.
**WHAT YOU WILL BE DOING**:

- Provide service excellence to clients, guests and BC Place team members;
- Be approachable by maintaining uniform standards, positive body language and energy;
- Be knowledgeable about BC Place, safety policies, guest services and event details;
- Respond and attend to injuries and accidents on BC Place grounds (inside and outside):

- Administer first aid;
- Sterilize, disinfect and bandage minor cuts and burns;
- Administer medications, such as pain medicine or antiseptic solution, to relieve pain or prevent infection until patient can receive professional care, and give prescribed medicines and treatments for illness;
- Operate mobile equipment and other tools in performing assigned tasks;
- Aid physicians and paramedics during emergency situations;
- Deal with large crowds during an emergency;
- Change beds, clean equipment and maintain infirmary;
- Re-stock supplies as they are depleted;
- Maintain confidential personal and medical records of injured employees and guests;
- Investigate and complete incident reports as required;
- Complete administrative duties as required;
- Ensure scheduling and availability requirements are met as per policy;
- Follow BC Place policies and practices;
- Perform other job-related duties as required.

**WHAT YOU BRING TO THE TABLE**:

- Knowledge of cleaning or willingness to learn, experience in a similar role in the event or service industry and or working with the public an asset;
- Valid Occupational First Aid Certificate Level 3 or equivalent;
- Valid driver’s license;
- Service attitude, professional, friendly, courteous;
- Ability to work independently with mínimal supervision and as well the ability to co-operate with others and work to the greater good is essential;
- Experience in a similar role in the event or service industry and or working with the public an asset;
- Valid CPR Level C certificate an asset;
- Knowledge of WHMIS an asset;
- Physically fit and mentally able to handle assigned tasks and stressful situations including exposure to seasonal heat and cold in an outdoor and indoor environment, extensive walking and periods without sitting;
- Computer literate with the ability to utilize BC Place employee service portal via internet or on-site kiosks;
- Strong English communication skills (verbal and written) with additional language(s) an asset.
- Ability to work evenings and weekends. Mon - Fri event shifts will start at 5:15pm;
- Must be able to work 80% of our anchor events (approx. 25 events per year).

**OUR RECRUITMENT PROCESS**:
1. Attend our hiring event. An invitation to our hiring event with additional information will be sent to you if you are shortlisted. Interviews will be held the week of January 20th, 2025.
3. Join our amazing team Orientation Training is Saturday, February 15 and Sunday, February 16, 2025.
**HOW TO APPLY**:
Please note that we can only consider applicants who are eligible to work in Canada.

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