Liability Examiner

2 weeks ago

Toronto, Canada ClaimsPro LP - International Programs Group Full time

Company:
ClaimsPro LP - International Programs Group

Liability Examiner - Full Time, Hybrid (Toronto, Ontario or New Westminster, British Columbia)

International Programs Group (IPG) is an independent third-party claims administrator which provides claims services for Lloyd’s syndicates, domestic insurers, self-insured entities, or organizations with high deductibles or self-insured retention. We are currently seeking an Examiner ideally within the Montreal Area or within the province of Quebec.

This is a hybrid role with a combination of work from home and work in our Toronto, Ontario or New Westminster, British Columbia office.

**Responsibilities**:

- Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients.
- Examine complex liability claims.
- Direct Field Adjusters on assignment investigations
- Settle claims directly with claimants or their representatives
- Administer claims payments/settlements through trust accounts
- Liaise with all stakeholders to ensure client's needs are met

Education, Knowledge and Experience Required:

- College diploma or combination of education and equivalent business
- Minimum of 5 - 7 years of claims experience in handling of liability claims
- Excellent oral and written communication skills
- Experience dealing with Lloyds a clear advantage.

Competencies Required to Succeed:

- Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
- Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
- A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
- Strong analytical, problem solving and organizational skills
- Demonstrated ability to be proactive in identifying and implementing solutions
- Proven ability to multi-task in a fast paced and demanding environment
- Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment.

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third

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