Professional Liability Examiner

2 weeks ago


Toronto, Canada DWF Full time

About us

DWF is a flexible business which has adopted a hybrid working model where our people enjoy a mix of home and office working. We believe that by operating in a hybrid way, our people enjoy the advantages of both office based collaboration and learning, as well as working from home. This way of working allows us to honour our commitment to being a responsible business, offer flexibility and better work life balance as well as ensuring we preserve the DWF culture and values. We welcome applications from people looking for a flexible and agile role and we are happy to explore your preferred working patterns as part of your application.


About DWF
DWF is a leading global provider of integrated legal and business services, operating across eight key sectors in over 30 global locations with over 4,000 people. Our purpose is to deliver positive outcomes with our colleagues, clients and communities. We deliver integrated legal and business services on a global scale through our three offerings; Legal Advisory, Mindcrest and Connected Services. Our ability to seamlessly combine any number of these services to deliver bespoke solutions for our clients is our key differentiator.


ESG strategy
We have an ambitious and sector-leading ESG strategy with a proven track record of delivery, and we have a clear commitment to halve our carbon emissions and be net zero by 2030. We continue to stretch ourselves to become more diverse and inclusive through a range of targets including 40% female and 10% BAME across partner and equivalent roles by 2025. Since it launched in 2015, the DWF Foundation (an independent charity, founded by DWF) has distributed c.£900,000 in our local communities.


Our colleagues
We work together with a strong sense of purpose and we know we can make a difference with each other, with our clients and with our communities. Our colleagues are part of a pioneering business. Our reward and benefits are competitive, family friendly and help us to deliver on our sustainability goals.


Supporting your applicationWe want to make sure we do all we can to make this a positive experience for you. Please click the following link (/apply/allroles/) which will take you through a simple process to identify any adjustments or additional support we can provide beforehand or on the day.


Note to recruitment agencies
We hire the majority of our talent directly by our resourcing team or via referrals. On occasion, we will look for external support and will release vacancies to our recently reviewed Preferred Suppliers List. Speculative CVs sent by other agents or outside of the agreed process will not be accepted and no recruitment fee will be applicable.

About the role

Liability Claims Examiner - Canada


An exciting opportunity has arisen for a Liability Examiner within our Canadian Third party administration group. Liability Examiner - Full-time (Hybrid or Remote, Anywhere in Canada) DWF Claims is an independent third-party claims administrator which provides claims services for domestic insurers, Lloyd’s syndicates, self-insured entities, or organizations with high deductibles or self-insured retention. DWF Claims works with independent adjusting firms across the country. Operating out of Toronto, Calgary, and Vancouver.


This role offers you the opportunity to:

 Examine claims including professional liability, commercial general liability, legal expense claims, and wrap up liability.
 Review, investigate and evaluate claim notices, incident reports, correspondence, investigative reports, and various technical documents to determine coverage, liability exposure, and resolution strategies;

 Direct Field Adjusters on assignment investigations

 Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients.

 Settle claims directly with claimants or their representatives

 Administer claims payments/settlements through trust accounts

 Liaise with all stakeholders to insure client's needs are met


We are keen to attract passionate people with a solid experience of

 College diploma or combination of education and equivalent business

 CIP designation or working towards the CIP designated is mandatory. Candidates must also be able to become licensed as independent claims adjusters in various provinces.

 Minimum of 5 – 7 years of claims experience in handling of liability claims

 Experience dealing with Lloyds a clear advantage.
 Ability to juggle tight and often conflicting priorities
 A true self-starter; happy to get your sleeves rolled up

About you

Are you a dynamic and passionate individual with Liability claim handling experience? Then we would love to hear from you


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