Customer Service Representative, Assignment

5 days ago


Ottawa South, Canada ParaMed Home Health Care Full time

**ParaMed is currently hiring Assignment Coordinators (Customer Service Representatives)**

**What do we offer our employees**:

- Job security and experience in the growing health care sector
- Full medical benefits are provided after 90 days
- Promote from within philosophy.
- This role is the training ground for supervisors and the pool from which 100% of coordination supervisors are selected

This is also an administrative office position and staff are responsible for connecting with patients and ParaMed field staff to discuss patient assignments, changing of scheduling, patient updates, and relaying important sensitive patient information. Elemental duties include checking the scheduling software system for frequency updates and assignments from our government-funder, reviewing assignments, communicating with supervisors and operations regarding assignments accepted, connecting with field staff to discuss assignments, and entering data into our software system.

**How to Qualify**:

- Experience in high-volume customer service is required; experience in an office, scheduling, dispatching, or call-centre environment is strongly preferred
- Experience in using Microsoft Office Suite and scheduling software is considered an asset
- Ability to effectively communicate both through oral and written mediums in the English language; bilingualism (English/French) would be an asset
- Availability to commit to working day and evening shifts including some weekend hours

**Location**: Ottawa (South Keys Centre), ON

**Job Type**:Permanent Fulltime Vacancies

**Shift**: Days and evenings, some weekends

**Rate of Pay**:As per the collective agreement, the wage for this position is $16.25/hour, with benefits

**This is a unionized position through CUPE**
- In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and ParaMed Policies on Accommodation, a request for accommodation will be accepted as part of ParaMed hiring process._



  • Ottawa South, Canada ParaMed Home Health Care Full time

    **Description**: As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff. Shifts: 6am to 2pm, 2pm to 10pm **Why you’ll love working here**: - Celebration and Recognition programs - Part time and...


  • Ottawa South, Canada ParaMed Home Health Care Full time

    **Description**: As an Assignment Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff. **Why you’ll love working here**: - Celebration and Recognition programs - Part time and Full-time opportunities - Comprehensive...


  • Ottawa, Canada Advanced Business Interiors Full time

    For over 30 years **Advanced Business Interiors** has Made Space Work by providing quality new and remanufactured office furniture to the marketplace. We also provide a complete suite of integrated services including design, installation, storage and rental. We are looking for a **Customer Service Representative **to join our team! This is a full-time...


  • Ottawa, Canada Fix Network Full time

    **Fix Auto Kanata is looking for a Customer Service Representative!**: As a **Customer Service Representative**, you will act as brand ambassador and provide positive brand experience to all customers. The role as a Customer Service Representative is to ensure that the customer receives a legendary customer service experience. If you are a people person and...


  • Ottawa, Canada Business Management Firm Full time

    We partner with small to medium-size brands and transform their communication and outreach methods with desirable target markets to increase their visibility, market share and revenue. Our dynamic and success-driven team is actively looking to onboard a Customer Service Representative to act as a trusted advisor on behalf of our clientele, ensuring ultimate...


  • Ottawa, Canada Sonovision Full time

    Sonovision Canada and Sonovision USA are industry-leading technical publications and engineering documentation management firms for the Aerospace and Defense industry. We are looking for dynamic individuals to join our team of talented and passionate people! Here at Sonovision, we pride ourselves on providing our clients with great management, flexibility,...


  • Ottawa, Canada Oceo Inc. Full time

    **Description du poste** Oceo is currently interviewing for an **entry-level sales representative **in our business development and sales department. As an **entry-level sales representative** you will act as the go-between for our clients and the customers you acquire. **Junior Sale Representative Job Functions**: - Engage with customers, in-person, in a...


  • Ottawa, Canada Oceo Inc. Full time

    Oceo is currently interviewing for a Junior Sale Representative in our business development and sales department. As a Junior Sale Representative, you will act as the go-between for our clients and the customers you acquire. **Junior Sale Representative Job Functions**: - Engage with customers, in-person, in a professional, friendly manner - Operates as...


  • Ottawa, Canada Pride Marine Group Ltd. Full time

    **Pride Marine Group is seeking a full-time permanent Customer Service Representative (service advisor) for our Ottawa location** **Who We Are** For over 35 years, Pride Marine Group has been creating personalized watercraft experiences. We don’t just sell boats—we help bring customer’s visions for a life well lived to reality by connecting them to...


  • Ottawa, Canada People Corporation Full time

    We are seeking a Bilingual Customer Service Representative to join our Coughlin team in Ottawa, Ontario. The Bilingual Customer Service Representative primarily answers telephone and walk-in inquiries and corresponds with members of various plans on such matters as coverage, enrollments, terminations, beneficiaries, etc. The Customer Service Representative...


  • Ottawa, Canada Pride Marine Group Ltd. Full time

    **Pride Marine Group is seeking a full-time permanent Customer Service Representative (service advisor) for our Ottawa location** **Who We Are** For over 35 years, Pride Marine Group has been creating personalized watercraft experiences. We don’t just sell boats—we help bring customer’s visions for a life well lived to reality by connecting them to...


  • Ottawa, Canada Republic Packaging Corp Full time

    Located in Vars, ON, Loeb Packaging is one of Chicago-based Republic Packaging Corp.'s eight North American operating locations. As a 60 year-old provider of cushion packaging we are known for outstanding design, quality and customer service. In addition, we have a sister company, Impacte, which provides warehouse management services and can complement our...


  • Ottawa, Canada Republic Packaging Corp Full time

    Located in Vars, ON, Loeb Packaging is one of Chicago-based Republic Packaging Corp.'s eight North American operating locations. As a 60 year-old provider of cushion packaging we are known for outstanding design, quality and customer service. In addition, we have a sister company, Impacte, which provides warehouse management services and can complement our...


  • Ottawa, Canada Summit Marketing Solutions Full time

    We are all about the customer experience and ensuring they are always cared for at all costs. We are on a mission to find individuals who can create and deliver fantastic customer experiences. Our business is about making customers happy. That's all we do. Our Customer Service Representative team has helped companies build engaged, pleased, profitable...


  • Ottawa, Canada The Landry Group Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...


  • Conception Bay South, Canada Circle K Full time

    Store 6002523: 265 Conception Bay Hwy, Conception Bay South, Newfoundland and Labrador A1W 5J9 **Customer Service Representative** **As a Customer Service Representative, you will enjoy**: - ** Flexible schedules**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Task variety**: - ** Weekly pay**: - ** Night...


  • Ottawa, Canada ICF Full time

    Description The Contact Centre Representative, reporting to the Contact Centre Manager will provide service excellence by connecting to our customers. The Contact Centre will operate from 8:30am - 5:00pm., Monday through Friday excluding statutory holidays observed in Ontario. Applicants must be able to work a variety of 8 hour shifts including...


  • Ottawa, Canada BMO Financial Group Full time

    90 Elgin Street, Units 4 & 6 Ottawa Ontario,K1P 0C6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Ottawa, Canada BMO Financial Group Full time

    1556 Bank Street Ottawa Ontario,K1H 7Z4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall...


  • Ottawa, Canada BMO Financial Group Full time

    1936 Montreal Road Ottawa Ontario,K1J 6N2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...