Seasonal Customer Experience Representative

5 months ago


Burlington, Canada Indigo Full time

Company Description
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
We love books and all things beautiful
We are Canada's Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning
**We play by the following rules**:
We exist to add joy to our customers' lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we'd treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate
**Job Description**:
You'll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.
WHAT YOU'LL DO
Support the daily operations of the store, before or after the store closes (5AM or 6PM start time)
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo's High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

**Qualifications**:
Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset
Additional Information
WELCOME HOME



  • Burlington, Canada Indigo Books & Music Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...


  • Burlington, Canada Indigo Books & Music Full time

    **Company Description** Location: Mapleveiw Centre** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...


  • Burlington, Canada Indigo Books & Music Full time

    **Company Description** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...


  • Burlington, Canada Indigo Books & Music Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...


  • Burlington, Canada Indigo Books & Music Full time

    Company Description Store Location: Indigo Brant Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...


  • Burlington, Canada Indigo Books & Music Full time

    Company Description Store Location: Indigo Brant 5AM availability required Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a...


  • Burlington, Canada SNDL Full time

    Job Title Customer Experience Representative - Job Description Position: Customer Experience Representative, Cannabis or Part-time **Location**: About Us We are all about enhancing life’s celebrations and having fun while we excel in our careers! As North America’s largest publicly traded retailer of adult beverages, we operate 230+ retail locations...


  • Burlington, Canada Air Liquide Full time

    **How will you CONTRIBUTE and GROW?**: A customer experience Centre representative, or CEC, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The main purpose of this position will be to work in a welding and industrial gas Industry answering all...


  • Burlington, Canada Pioneer Distribution Full time

    _Burlington retail store location_ You will be provided with extensive training regarding procedures and equipment knowledge. Prior experience in the pool and/or spa industry is not required, but is an asset. At Pioneer Family Pools, our goal is to provide our clients with a positive experience and build lasting relationships based on trust, efficiency,...


  • Burlington, Canada Indigo Books & Music Full time

    Company Description Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 200 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores,...


  • Burlington, Canada Air Liquide Full time

    **About Us** A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience! **How will you CONTRIBUTE and...


  • Burlington, Canada Laura Secord Full time

    **Job Summary** **Indulge in a Sweet Career Opportunity!** **_Laura Secord_** **,** Canada's Premier Chocolatier is currently seeking outgoing P.time Customer Service Representatives/ Key Holder! Dynamic, energetic, strong customer service skills, and career minded, are a few of the qualities that will make you a hit with both our customers and your fellow...


  • Burlington, Canada Air Liquide Full time

    **About Us** A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders. Join us for a stimulating experience! **How will you CONTRIBUTE and...


  • Burlington, Canada City of Burlington, Ontario Full time

    **Description**: **Working for the City of Burlington** A great career is closer than you think. Come work for the City of Burlington, where you’ll be joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous opportunities for you...

  • Line Cook

    7 months ago


    Burlington, Canada Teriyaki Experience Full time

    Teriyaki Experience - Burlington is looking for new members to join our team whom enjoy working in the hospitality and fast paced restaurant environment. We are looking for enthusiastic and friendly staff to prepare and present food to our customers at an efficient level. Job Expectations - Kitchen Prep - Line Cook - Cashier - Day to Day Operations -...


  • Burlington, Canada Indigo Full time

    Company Description **Location**: Indigo Burlington Centre Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...


  • Burlington, Canada Indigo Books & Music Full time

    Company Description **Location: Indigo Burlington Centre** Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting...


  • Burlington, Canada Air Liquide Full time

    **How will you CONTRIBUTE and GROW?**: Entity and activity description **Missions and Responsibilities** **Incumbents must have experience in an industrial setting and be able to respond to customer **questions related to welding needs. They must be able to prioritize and manage their time well.** **__________**: **Are you a MATCH?**: - Some prior...

  • Line Cook

    5 hours ago


    Burlington, Canada Teriyaki Experience Full time

    Teriyaki Experience - Burlington is looking for new members to join our team whom enjoy working in the hospitality and fast paced restaurant environment. We are looking for enthusiastic and friendly staff to prepare and present food to our customers at an efficient level. Job Expectations - Kitchen Prep - Line Cook - Cashier - Day to Day Operations -...


  • Burlington, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Burlington, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and...