Medical Office Assistant

2 weeks ago


Vancouver, Canada Oak Tree Family Medicine Full time

Medical Office Assistant Job Description

**Job Title**: Medical Office Assistant

**Reports to**: Medical Director

**Job Purpose**:To support Oak Tree Family Medicine’s doctors in clinic operations and in delivering patient care. All work should be delivered to standards and procedures established in Oak Tree Family Medicine’s procedure manual or otherwise requested by Oak Tree Family Medicine’s doctors.

**Duties**:

- Coordinates patient care through the clinic -checking in, prepping, escorting to exam rooms, and preparing exam or treatment rooms for the next patient.
- Answers enquiries by phone and in person in a helpful, respectful and efficient manner.
- Contact patients via telephone to relay information provided by clinic doctors as well as inform patients about details regarding specialist appointments or other investigations.
- Send specialist referrals and keep track of pending referrals.
- Operates fax machines.
- Maintains appointment schedule and manages recalls.
- Maintains electronic medical record, including uploading and labeling reports into the patient chart.
- Ensures exam rooms are stocked appropriately and ensures that they are ready for next patient.
- Ensures patient confidentiality.
- Cleans and sterilizes materials and instruments, when required.
- Performs patient prep procedures and documents findings on the patient record.
- Prepare invoices and collects non-insured fees from patients or third parties, where applicable.
- Orders and receives kitchen, office and medical supplies.
- Performs all other related clinical, administrative tasks or special tasks as required.

**General Skills and Abilities**:

- Works well in a team environment
- Good written and verbal communication skills
- Proficiency with a computer including using the internet, the electronic medical record.
- Speed and accuracy
- Can solve problems
- Has good judgment
- Can converse comfortably and professional with patients in Cantonese and/or Mandarin.

**Clinical Skills and Abilities**:

- Prepare patients and set up exam rooms for complete physicals, including pap set up.
- Prep child patients for the well child exam
- Accurately measure patient height and weights (including infants)
- Perform and record result for various lab tests done at the clinic such as urinalysis.
- Basic Cardiac Life Support certificate

**Job Types**: Part-time, Permanent

**Salary**: $20.00-$21.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay

COVID-19 considerations:
All patients and staff are required to wear a medical-grade face mask when inside the clinic space.

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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